REQUEST FOR PROPOSAL

FOR PROCUREMENT OF HARDWARE &

SERVICES

No

FB/RFP/HW/01/24-25

Date of issue

22.03.2024

Last Date for Receipt of

10.04.2024 (5 p.m)

Bids

The Federal Bank Ltd

Information Technology Department

Corporate Office , Federal Towers

PB No 103, Aluva-683101, Kerala, India

Phone: +91 484 2634210, 2634207

Email: purchase@federalbank.co.in

Website: www.federalbank.co.in

RFP FY 24-25 , IT Department, The Federal Bank Ltd

1

1. INTRODUCTION

The Federal Bank Limited (hereinafter referred to as "Bank") is a banking company incorporated in India under Companies Act 1956 and having its registered office at "Federal Towers, Aluva- 683101, Kerala, India" and having branches / offices spread across the country. The Bank is a scheduled commercial bank notified under the Reserve Bank of India Act, 1934 and placed under the group of "private sector banks". The Bank is engaged in wholesale banking, retail banking, treasury operations and other banking operations. The Bank is widely using digital communication and equipments for its operations at various locations spread across India. The Bank is in practice of empanelling vendors for supply of personal computers, Laptops printers, scanners, UPS and other peripherals and data cabling service to Bank's Branches and Offices located across India for a fixed period at prices quoted and finalized through a bidding process. The Bank will issue purchase orders for supply of items or installation of data cabling to the empanelled vendor as and when requirement of items is identified during a fixed period not more than a year. The Bank invites commercial bids from Original Equipment Manufacturers or suppliers authorized by such OEMs and Data Cabling contractors who satisfy certain terms and conditions to be empanelled as vendors.

This is a Request for Proposal hereinafter referred to as "RFP" inviting commercial proposals (hereinafter referred to as "Proposal") from Equipment Manufacturers/Resellers and Data Cabling Contractors (hereinafter called "Bidder") to be empanelled as vendors (hereinafter called "Vendor") who are qualified to submit the bids as per the eligibility and other terms stated herein for supply of personal computers, laptops, printers, scanners, UPS and other peripherals (hereinafter referred to as "Hardware") and for providing data cabling service (hereinafter referred to as "Services").

2. CONFIDENTIALITY

This RFP is a confidential document and is not to be reproduced, transmitted, or made available by the recipient to any other entity without the Bank's express written permission.

3. DISCLAIMER

This RFP is not an agreement and is not an offer by Bank. This RFP does not claim to contain all the information each bidder may require. Each bidder may conduct its own independent investigations and analysis and is free to check the accuracy, reliability and completeness of the information in this RFP. Bank makes no representation or warranty and shall incur no liability under any law, statute, rules or regulations as to the accuracy, reliability or completeness of this RFP. The information contained in the RFP is selective and is subject to update, expansion, revision and amendment. Bank does not undertake to provide any Bidder with access to any additional information or to update the information in the RFP or to correct any inaccuracies therein, which may become apparent. The Bank may in its absolute discretion, but without

RFP FY 24-25 , IT Department, The Federal Bank Ltd

2

being under any obligation to do so, update, amend or supplement the information in this RFP. The Bank reserves the right of discretion to change, modify, add or alter any or all of the provisions of this RFP and/or the bidding process, without assigning any reasons whatsoever.

4. ELIGIBILITY

The Proposal should be from the Original Equipment Manufacturer (OEM) or their authorized representative/reseller in India. The Bidder should have capability to deliver Hardware and Services as required by this RFP to locations across India wherever the Bank has an Office or Branch at present and Office or Branch that may be opened during the validity period of the Proposal in an existing or a new location within the country and within the time and period specified in Annexure 7. The list of Bank's Offices/Branches with address is available at the Bank's official website. The Bidder should have exclusive support infrastructure for maintenance of items proposed to supply by the Bidder in all locations as stated above and be able to provide & maintain Hardware and Services with their competent support engineers.

Turnover in the last financial year should be Rs. 25 crores or more and should have the experience of 100 or more installations in reputed organisations in the case of Bidders of personal computers, printers, Scanners and UPS. The Bidder shall produce necessary evidence / testimonials for these along with the proposal.

5. COST OF PROPOSAL

The Bidder shall bear all the costs, if any, associated with the preparation & submission of Proposal and the Bank will not be liable for costs regardless of the conduct or outcome of the bidding process.

6. PROPOSAL

The Bidder is expected to examine all instructions, forms, terms & conditions and technical specifications stated in the RFP. The Proposal not substantially responsive to the RFP may result in rejection without any reference to the Bidder. The Proposal should be devoid of ambiguity and should not contain any statement resulting in hidden cost, any misleading statement and any incomplete information. The proposal shall strictly adhere to the specifications mentioned herein.

Suppression of any material information that may adversely affect the interest of the Bank will invalidate the Proposal. If such matter is found out after empanelment, it can cause delisting of vendor and Bank initiating legal and other remedies for any type of loss suffered or cause to suffer by Bank.

RFP FY 24-25 , IT Department, The Federal Bank Ltd

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7. PRICE

All items/components/services should be separately and clearly mentioned. Detailed cost breakup should be furnished in the Price Schedule as prescribed in Annexure 6. Price shall be quoted for Hardware and Services including for onsite warranty specified elsewhere in this RFP. The cost of equipment shall be quoted excluding GST and cost of services shall be quoted excluding GST. The Bidder should provide support for Operating System and other software throughout the warranty period.

In case Warranty or AMC provided for Data Cabling Services for a specified period, the cost of Warranty and AMC may be quoted separately from cost of Data Cabling.

The personal computers are intended to be supplied along with Windows 11 or higher OS pre- installed and with media. Proposal for PC OS other than Windows 11 will not be accepted. However, price shall be quoted with OS as mentioned in respective Annexure.

All software supplied should be legal and licensed and supplied on standard CD-ROM media, with user documentation (English language versions).

The Bank reserves the right to accept or reject any alternative technology proposed by the Bidder without assigning any reason thereof. Decision of the Bank in this regard shall be final and binding on the Bidder. The Bidder shall mention its address in Annexure 7 under clause titled "Notices".

8. AMENDMENT OF RFP

At any time prior to finalization of bidding process, the Bank may at its discretion modify the RFP and such amendment will be conveyed through mail/fax to all prospective Bidders who have received the RFP and such amendments shall be construed as part and parcel of the original RFP. In order to provide reasonable time to Bidder to take the amendments into account for submission of Proposal, the Bank may, at its discretion, extend the last date of submission of Proposal mentioned elsewhere in this RFP.

9. PERIOD OF VALIDITY

The empanelment of vendors will be for the period upto 31-03-2025 during which time the Proposal will stand valid and purchase orders under this bidding process will be commenced from 01-04-2024 or later. However, the Bank reserves the right to call for review of prices from empanelled vendors and/or to initiate bidding process afresh during the above said period in case the Bank identifies such a requirement. The bank also reserve the right to call for review of period of validity from empanelled vendors for further extension of one or two months (but not more than 60 days) if required.

10. EMPANELMENT

One or more Bidders may be short-listed and empanelled as vendor for the period stated above. Short-listing of Bidder will be based on competitive price, ability to meet specifications, ability to meet warranty, ability to meet delivery schedule, etc. The Bank reserves the right to hold negotiations with any of the Bidder. The Bank also reserves the right to refrain from disclosing proposed or negotiated terms to competing Bidder or public at large. The

RFP FY 24-25 , IT Department, The Federal Bank Ltd

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selection and award of empanelment will be at the sole discretion of the Bank. On completing the process, the Bank will notify the short-listed Bidder as to their selection and the short-listed Bidder shall accept Bank's intent within 10 days from the date of notification; non- acceptance will cause the Bank to cancel the notification and empanelment thereby.

11. ESTIMATED QUANTITY

(Refer addendum)

The estimated quantity given has been arrived based on Bank's purchase history for last three years. However, the Bank does not guarantee purchasing equivalent quantity. The Bank reserves the right to order for lesser or more quantity of Hardware and Services than what is mentioned above.

12. TERMS OF PURCHASE

The Bidder agrees to the "Terms of Purchase" attached as Annexure 7 by submitting Proposal in response to this RFP. It shall be signed with seal by the authorised signatory in all pages. The selected vendors shall execute Master Service Agreement (MSA) with bank.

13. WARRANTY

All the Hardware items, shall be under comprehensive on-site warranty covering all parts and labour for a period of three years from the date of acceptance of the Hardware and Services including Batteries supplied along with UPS.

The Bank has fixed 6 (Six) months as Mean Time Between Failures (MTBF) for Hardware. The Bidder may provide expected MTBF for all items of hardware.

The maximum downtime for Hardware and Services shall be 1 day

14. PERFORMANCE BANK GUARANTEE

The finally selected bidders of desktops and laptops , UPS and Batteries are required to execute a Performance Bank Guarantee for Rs.10.00 Lakhs valid for 3 years. The PBG has to be issued by a Scheduled Commercial Bank other than Federal Bank and needs to be submitted within the specified time of receipt of formal communication from the Bank about their Bid finally selected. Purchase Order will be released only after receipt of the Performance Bank Guarantee.

The PBG is required to protect the interest of the Bank against the risk of non-performance of the successful Bidder in respect of successful implementation of the project which may warrant invoking of PBG, also if any act of the supplier results in imposition of Liquidated Damages then also the Bank reserves the right to invoke the PBG.

RFP FY 24-25 , IT Department, The Federal Bank Ltd

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15. SUBMISSION OF PROPOSAL

The Proposal shall be submitted in sealed envelopes quoting price for items specified in Annexure 6 accompanied by Annexures 2, 3, 4, 5 , 7 & 8. The envelope containing the Proposal shall be super scribed with "Proposal for Procurement of Hardware and Services". Technical specifications of the equipment proposed as well as technical details of all the items offered should be furnished along with the proposal. Detailed product brochures, catalogues, technical literature, system/reference manuals, instruction booklets and all supporting documentation (in the English language) specific to the make/model(s) of the equipment offered should be submitted along with the offer.

The Proposal shall be submitted not later than 10-04-20245:00 pm to:

Senior Vice President and IT Head

IT Department

Federal Bank

Federal Towers , PB No.103

Corporate Office, Aluva - 683101

The Bank reserves the right to accept or reject any technology proposed and/or to accept or reject any or all Proposal received or to annul the bidding process at any time prior to award

of contract without any obligation to inform the Bidder. The Bank reserves the right to select more than one bidder for supply of similar item. Bank's decision will be final and without prejudice and will be binding on all parties.

16. Award Criteria

The Bank will award the Contract to the successful Bidder who has been determined to qualify to perform the Contract satisfactorily and whose proposal has been determined to be substantially responsive.

RFP FY 24-25 , IT Department, The Federal Bank Ltd

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ADDENDUM

TO RFP FOR

PROCUREMENT OF HARDWARE &

SERVICES OF 22nd March 2024

11. ESTIMATED QUANTITY

Desktop PC

3000

Laptop

1500

9 pin 80 Col Dot matrix printer

200

Passbook Printer

400

Laser Printer

1000

CTS Scanner

300

ADF Scanner

500

Portable Webcam

500

UPS - 5 KVA

100

UPS - 3 KVA

500

UPS - 2 KVA

20

SMF Battery

3000

Tubular Battery

3000

The estimated quantity given above has been arrived based on Bank's purchase history for last three years. However, the Bank does not guarantee purchasing equivalent quantity. The Bank reserves the right to order for lesser or more quantity of Hardware and Services than what is mentioned above.

The Federal Bank Ltd

Information Technology Department

Corporate Office, Federal Towers

PB No 103, Aluva-683101, Kerala, India

Phone: +91 484 2634210, 2634207

Email:purchase@federalbank.co.in

Website:www.federalbank.co.in

RFP FY 24-25 , IT Department, The Federal Bank Ltd

Annexure 1

ITEM -1

TECHNICAL SPECIFICATIONS-Personal Computers with Intel processor (i3)

No.

Component

Description

Offered

Deviati

Y/N

ons if

any

1

CPU

Core i3-Latest 13th gen or better

Clock Speed

Clock Speed 2.50 Ghz or better

Cache

10 MB minimum, 6 cores or better

2

Memory

16 GB minimum in a single slot upgradable to

64 GB

RAM Speed

5200 MHz minimum

RAM Type

DDR 5 Dual Channel Support

3

Hard disk controller

SSD

Disk Capacity

512GB NV Me with a minimum 3 years drive

endurance (with KYHD / CoD after shredding)

4

Monitor

19.5" LED/ LCD color monitor, at least

1366X768 resolution or better, with built in

speakers and TCO certified

5

Graphics Type

Intel® UHD graphics

Video Ram

Intel® UHD graphics

6

I/O Ports

At least 6 USB /HDMI /VGA/Serial (Optional)

/Ethernet RJ45 Ports/Audio jack

7

Chipset

Intel chipset latest

8

Mother Board

OEM motherboard

9

Bus Type /

3 PCI

Architecture

Number of Slots

At least 3 free PCI/PCI Express slot

10

Key Board

OEM Make -USB - Wired

Minimum 104 keys

with rupee symbol (same make and color as

base PC)

11

Mouse

OEM Make -Optical Mouse USB interface

12

Cabinet/Housing

Desktop Micro Tower

Form factor

13

Power Supply

Minimum 200 watts ACPI complaint SMPS

power supply. Power supply should be

capable of supporting fully configured PC

14

Operating System

Latest version of windows 11 or higher which

Annexure to RFP, IT Department, Federal Bank

Annexure 1

No.

Component

Description

Offered

Deviati

Y/N

ons if

any

is actively in support. A sticker to be pasted

on the supplied hardware by furnishing the

list of serial nos. of Operating System along

with the corresponding serial numbers of the

CPU where it is preloaded.

Deviation required will be specified at the

time of order.

15

BIOS

TPM 2.0 Discrete, UEFI & Secure boot enabled

version/specific

features

16

Product

The product details / brochure to be available

Details/Testing

on publicly accessible website.

17

Backup

While replacing PCs, Vendor to transfer data

from old computer to new one as per

requirement of the user.

18

Configuration of PC

Vendor should install all required applications

as per the requirement of the bank

and

enable access to CBS, bank's intranet and

local/network printers.

Alternatively, vendor shall build an image

with bank specific software and applications

with the help of Bank's IT team.

While replacing old PCs, all peripherals

connected to the old PC to should be

connected and installed with the new PC.

19

Green Product

Whether the quoted products are

Certification

manufacturing in environmentally-friendly

procedures and achieve certifications such as

GreenPro, Environmental Product Declaration

(EPD), Life Cycle Analysis (LCA), etc. if any .

20

BEE Star Rating

All the products should have standard

Specify the BEE Star

specifications as per Bureau of Energy

Label of the product

Efficiency

Annexure to RFP, IT Department, Federal Bank

Annexure 1

ITEM 2

TECHNICAL SPECIFICATIONS- Personal Computers (Option 2 )with Intel processor (i5)

No.

Component

Description

Offered

Deviati

Y/N

ons if

any

1

CPU

Core i5-Latest 13th gen or better

Clock Speed

Base Clock speed 2.40 GHz or better

Cache

18 MB minimum, 10 core or better

2

Memory

16 GB minimum in a single slot upgradable to 64

GB

RAM Speed

5200 MHz minimum

RAM Type

DDR 5 Dual Channel Support

3

Hard disk controller

SSD

Disk Capacity

512GB NV Me with a minimum 3 years drive

endurance (with KYHD / CoD after shredding)

4

Monitor

19.5" LED/ LCD color monitor, at least 1366X768

resolution or better, with built in speakers and

TCO certified

5

Graphics Type

Intel® UHD graphics

Video Ram

Intel® UHD graphics

6

I/O Ports

At least 6 USB /HDMI /VGA/Serial (Optional)

/Ethernet RJ45 Ports/Audio jack

7

Chipset

Intel chipset latest

8

Mother Board

OEM motherboard

9

Bus Type /

3 PCI

Architecture

Number of Slots

At least 3 free PCI/PCI Express slot

10

Key Board

OEM Make -USB - Wired

Minimum 104 keys

with rupee symbol (same make and color as

base PC)

11

Mouse

OEM Make -Optical Mouse USB interface

12

Cabinet/Housing

Desktop Micro Tower

Form factor

13

Power Supply

Minimum 200 watts ACPI complaint SMPS power

supply. Power supply should be capable of

supporting fully configured PC

14

Operating System

Windows 11 professional or higher along with

Annexure to RFP, IT Department, Federal Bank

Attachments

Disclaimer

The Federal Bank Limited published this content on 22 March 2024 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 22 March 2024 12:08:35 UTC.