Kyndryl : How retailers can use AI to boost business
May 14, 2024 at 09:10 am EDT
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The retail industry is going through a rapid transformation. Artificial intelligence has emerged as a crucial force in this change, enabling retailers to reshape every aspect of their business, from managing inventory to enhancing customer experience. As retailers strive to remain competitive, AI tools and solutions offer many growth opportunities. In fact, the future of AI in retail is focused on creating more seamless operations for retail workers and increasing sales while reducing selling, general and administrative expenses.
Here, Kyndryl's Senior Vice President of Retail, Holly Hickey, and Chief Technology Officer of Retail and Travel, Kayla Broussard, discuss how AI-powered retail solutions transform the shopping experience by providing personalized interactions, predicting consumer behaviors and reducing costs.
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Kyndryl Holdings Inc. published this content on
14 May 2024 and is solely responsible for the information contained therein. Distributed by
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14 May 2024 13:09:19 UTC.
Kyndryl Holdings, Inc. is an information technology (IT) infrastructure services provider, serving enterprise customers in more than 60 countries. The Company designs, builds, manages and modernizes the complex, mission-critical information systems. Its segments include United States, Japan, Principal Markets and Strategic Markets. It offers services across domains such as cloud services, core enterprise and zCloud services, applications, data and artificial intelligence (AI) services, digital workplace services, security and resiliency services and network and edge services. Its advisory and implementation services are branded as Kyndryl Consult. The Company designs, builds and provides managed services for its customers' multi-cloud environments. It provides end-to-end enterprise data services, including data transformation, data governance and compliance and data migration. Its digital workplace services provide the technology infrastructure, mobility, security and access solutions.