Asteria Corporation announced that Relo Vacations Ltd., which operates the membership resort business and the hotel and ryokan (traditional Japanese inn) management business, has adopted no-code mobile app building tool "Platio" to replace paper-based reporting of daily equipment inspection results to digital reporting using a smartphone app. The new system has helped reduce about 1,000 person-hours a year and saved 70,000 or so sheets of paper, according to the company. Relo Vacations runs about 70 lodging facilities across Japan, including membership resort hotel brand Point Vacation and hotel and ryokan brands Yutorelo and Fuga.

To ensure that guests can use facilities safely and comfortably, staff members inspect more than 150 items on the checklist every day to maintain the quality and safety of facilities and ensure thorough food hygiene management. Before the introduction of Platio, staff members at each facility would handwrite the results of daily inspections on a paper report and type such data into monthly reports created on a computer after receiving the seal of approval from managers. The monthly reports were handed in to the administration department in a PDF file, which would then be checked visually to keep track of the current inspection status of all facilities and detect possible problems. The manual workflow led to increased workload on both field and administration staff members.

Thus, Relo Vacations focused on Platio, which allows administration staff members to create mobile apps even if they have no experience with it, and enables flexible editing of inspection items on the app. Changes made to the app will be reflected immediately. The product was introduced at about 70 Relo Vacations lodging facilities and villas nationwide.