PowerSchool Holdings, Inc. announced that Paul Brook joins the company as chief customer officer (CCO) beginning February 1, 2023. Brook brings over two-decades experience developing and managing world-class customer success, services, support, and renewal organizations for SaaS and on-premises software companies. As CCO, Brook will lead PowerSchool's Professional Services and Customer Support teams, further aligning the organization's strategy with the company's business plan and overall strategic vision.

Brook's previous experience includes: Global Head of Customer Success & Services at HashiCorp, where he served as a member of the Leadership team and led the Customer Success Management, Customer Success Architects, Professional Services, and Customer Enablement organizations; Chief Customer Officer at Spigit, where he led as the first CCO, guiding the company through the sale of the Mindjet business, the acquisition of Kindling, and ultimately the successful acquisition of Spigit to Planview; Vice President at Oracle, leading a Global Customer Support team of over 2,500 employees while responsible for the Global EBusiness, Peoplesoft, JD Edwards, Siebel, and Fusion Support organizations.