Key information from the 2022 Annual Report and Sustainability Report
Knowing what matters.
A Sign of
TRUST
"Our customers
trust Austrian Post to deliver. Our employees are committed to making this happen
EVERY DAY.
In times of change, our reliability remains constant."
Georg Pölzl, CEO of Austrian Post
CONTENTS
02 - Statements by the Management Board
04 - Highlights 2022
06 - Austrian Post at a Glance
08 - Austrian Post as a Sustainable Investment
10 - Integrated Strategy
12 - 2030 Sustainability
Master Plan
33 - Contact & Legal Notice
Annual Report
Sustainability Report
14 ECONOMY
& CUSTOMERS
20ENVIRONMENT & CLIMATE
26PEOPLE & SOCIAL
Cover: Dragana Sukurma, Employee of Austrian Post
Knowing what matters.
DELIVERING on Customer Proximity
The nationwide branch network, bank99, the tried-and-tested postal partner system and the large number of delivery staff give Austrian Post a local presence throughout Austria. Genuine proximity is created when you turn the needs of your customers into your own - and use this information to identify the right solutions.
"As a company, we bear a great deal of responsibility and want to continue to live up to the trust that our customers, employees and society have in Austrian Post."
Georg Pölzl, CEO, Chairman of the Management Board
"We want to remain the no. 1 in Austria in terms of both volume and
the quality of our service. That is going to require some expenditure."
Walter Oblin, Deputy CEO,
Mail & Finance (CFO)
Austrian Post 02_03
"We have a lot of trust in our employees and assume that they will perform to the best of their ability every day. This is the basis for the high regard in which we are held by our customers."
Peter Umundum, Member of the Management Board, Parcel & Logistics (COO)
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Disclaimer
Österreichische Post AG published this content on 27 April 2023 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 28 April 2023 11:00:30 UTC.
Osterreichische Post AG specializes in mail collection, routing, and delivery services. Net sales (including intragroup) break down by activity as follows:
- mail collection and delivery (44.4%; No. 1 in Austria): letters, postcards, ads and publicity materials, newspapers, etc. The group also offers stamps telecommunication and financial products and services (savings accounts, insurance, loans, etc.);
- parcel delivery (44.1%): operating in Austria, Germany, Slovakia and Croatia. Osterreichische Post AG also offers logistical services and express shipping;
- other (0.1%).
The remaining sales (11.4%) are from the retail banking activity.
Net sales are distributed geographically as follows: Austria (81.2%), Turkey (10%), Germany (2.1%) and other (6.7%).
OSTERREICHISCHE POST AG 
