First quarter 2024

May 1, 2024

Earnings conference call

Karen S. Lynch

President and

Chief Executive Officer

Thomas F. Cowhey

Executive Vice President and Chief Financial Officer

Cautionary statement

concerning forward-looking statements

This presentation includes forward-lookingstatements. The Private Securities Litigation Reform Act of 1995 provides a safe harbor for forward-looking statements made by or on behalf of CVS Health Corporation ("CVS Health"). By their nature,

all forward-looking statements are not guarantees of future performance or results and are subject to risks and uncertainties that are difficult to predict and/or quantify. Actual results may also differ materially from those contemplated by the forward- looking statements due to the risks and uncertainties related to the recent acquisitions of Signify Health, Inc. and Oak Street Health, Inc. as well as the risks and uncertainties described in our Securities and Exchange Commission filings, including those set forth in the Risk Factors section and under the heading "Cautionary Statement Concerning Forward-Looking Statements" in our most recent Annual Report on Form 10-K, our most recent Quarterly Report on Form 10-Q, our recent Current Reports on Form 8-K, and this morning's earnings press release.​

This presentation includes non-GAAP financial measures that we use to describe our company's performance. In accordance with SEC regulations, you can find the definitions of these non-GAAP measures, as well as reconciliations to the most directly comparable GAAP measures, on the Investor Relations portion of our website.​

Link to our non-GAAP Reconciliations

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Financial highlights

Delivered revenue growth of 3.7% and adjusted EPS of $1.31 in the first quarter of 2024.

Lowered 2024 adjusted EPS guidance to at least $7.00, primarily due to elevated Medicare utilization.

FIRST QUARTER

Financial Results

3.7%

revenue growth

$0.88

GAAP EPS

$1.31

adjusted EPS

$4.9B

cash flow from operations

GENERATING

Shareholder Value

$3.0B

accelerated share

repurchase transaction

completed

$840M

returned to

shareholders through

quarterly dividend

FULL-YEAR 2024

Company Guidance

at least $369.0B

total company revenue

at least $14.75B

total adjusted operating income

at least $7.00

total company adjusted EPS

at least $10.5B

total operating cash flow

3 ©2024 CVS Health and/or one of its affiliates. Confidential and proprietary.

OUR VISION

Building a

world of health around

every consumer

4 ©2024 CVS Health and/or one of its affiliates. Confidential and proprietary.

Our Strategic Imperatives

Grow

Build

Enable

Create

Empower

our core business

diverse national care

consumers' health

seamless engagement

our people and

delivery and value-

with care and

and personalized

culture

based care capabilities

coverage capabilities

experiences across

across local points

all company channels

of care

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Consolidated Results

in billions,

Q1 2024

except per share amounts

Total Revenues

$88.4

Adjusted Operating Income

$2.96

GAAP Earnings per Share

$0.88

Adjusted Earnings per Share

$1.31

Cash Flow from Operations

$4.9

Q1 2023

$85.3

$4.37

$1.65

$2.20

$7.4

Business highlights

Implemented our unique and meaningful formulary change related to Humira, driving greater adoption of biosimilars and increasing the affordability of critical specialty drugs.

In the first month since the formulary change, more biosimilar Humira

prescriptions have been dispensed than the entire U.S. market in 2023.

Completed a $3.0 billion accelerated share repurchase transaction in the first quarter, retiring ~40 million shares.

Returned $840 million to shareholders through quarterly

dividend.

6 ©2024 CVS Health and/or one of its affiliates. Confidential and proprietary.

2024 Consolidated Guidance

Full-year guidance

in billions, except per share amounts and tax rate

Total Revenues

Adjusted Operating Income

GAAP Earnings per Share

Adjusted Earnings per Share

Cash Flow from Operations

Interest Expense

Capital Expenditures

Adjusted Effective Tax Rate

Weighted Average Diluted Share

Count

Q1 2024

May 1, 2024

At least $369.0 At least $14.75 At least $5.64 At least $7.00 At least $10.5

~$2.9 ~$3.0 ~25.6% ~1.265

Q4 2023

February 7, 2024

At least $371.3

At least $16.90

At least $7.06

At least $8.30

At least $12.0

~$2.9

~$3.0

~25.4%

~1.263

Business highlights

Revised full-year 2024 adjusted EPS guidance to at least $7.00, primarily due to the impact of elevated Medicare utilization in our Health Care Benefits business.

Since unveiling CVS Caremark TrueCost™ and CVS CostVantage™, there has been a tremendous interest in these more simple and transparent pharmacy models.

Achieved several wins with large Commercial clients and received key RFP awards in Medicaid, including Virginia and Texas.

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Superior assets. Superior care. Superior value.

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Health care benefits

Quarter Results

Full-year guidance

in billions, except MBR and membership

Total Revenues

Adjusted Operating Income Total Medical Membership

(millions)

Commercial

Government

Medical Benefits Ratio (MBR)

Total Revenues

Adjusted Operating Income Total Medical Membership

(millions)

Medical Benefits Ratio (MBR)

Q1 2024

$32.2

$0.73

26.8

18.9

7.9

90.4%

Q1 2024

May 1, 2024

At least $129.1

At least $3.60

~27.0

~89.8%

Q1 2023

$25.9

$1.82

25.5

18.0

7.5

84.6%

Q4 2023

February 7, 2024

At least $125.1

At least $5.40

~26.9

~87.7%

Business highlights

Increase of 1.1 million members sequentially reflects broad based growth in our Medicare, Individual Exchange and Commercial products.

Medical costs were ~$900 million above expectations, primarily in Medicare Advantage, driven by ~$500 million of seasonal factors or items specific to the quarter. The remaining ~$400 million of pressure was driven by utilization trends we assume will persist for the remainder of 2024.

Lowered 2024 adjusted operating income guidance to at least $3.6 billion and increased 2024 medical benefit ratio guidance to ~89.8%.

9 ©2024 CVS Health and/or one of its affiliates. Confidential and proprietary.

Health services

Results

in billions, except pharmacy claims

Total Revenues

Quarter

Adjusted Operating Income

(millions)

Pharmacy Claims Processed1

guidance

Total Revenues

-year

Adjusted Operating Income

Pharmacy Claims Processed1

Full

(billions)

Q1 2024 $40.3 $1.36 462.9

Q1 2024

May 1, 2024

At least $167.0

At least $7.00

~1.91

Q1 2023 $44.6 $1.68 587.3

Q4 2023

February 7, 2024

At least $169.7

At least $7.40

~1.87

Business highlights

Health Services revenue of ~$40 billion was impacted by the previously announced loss of a large client and continued pharmacy client price improvements, partially offset by

pharmacy drug mix, growth in specialty pharmacy and the acquisitions of Oak Street Health and

Signify Health.

Oak Street Health ended the quarter with 205 centers, an increase of 33 centers year-over-year.

Lowered 2024 adjusted operating income guidance to at least $7.0 billion, reflecting impact of higher Medicare utilization in Health Care Delivery and mix trends in Pharmacy Services.

10 ©2024 CVS Health and/or one of its affiliates. Confidential and proprietary.

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CVS Health Corporation published this content on 01 May 2024 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 02 May 2024 09:35:42 UTC.