CREATING OPPORTUNITY

CREDIT CORP ANNUAL REPORT 2023

CREDIT CORP ANNUAL REPORT 2023

HIGHLIGHTS

ABOUT US

OUR BUSINESS

CHAIR'S REPORT

CEO'S REPORT

REVIEW OF OPERATIONS

This is Credit Corp

Credit Corp is Australia's largest provider of responsible financial services in the credit-impaired consumer segment. We are committed to providing genuine and affordable financial solutions for our customers, with the goal of improving their financial situation. Our success and reputation is based on a culture of strong compliance and transparency, combined with a respectful

and understanding approach to our customers. Our superior analytics capabilities, advanced technology and responsible approach are key to staying ahead of the market.

CREATING OPPORTU

Creating opportunity is the basis of our approach to generating long-term value. It is about a relentless focus on providing customers with opportunities to resolve existing credit obligations and gain access to uniquely affordable personal finance.

We have established a pipeline of new products and business improvements to ensure we have the potential to be the market leader across all business segments.

About this report

Credit Corp's annual report is our primary statutory and regulatory reporting disclosure. It comprises information about our activities, strategy, and financial results over the reporting period. Credit Corp is publicly listed in Australia, and the annual report is lodged with the Australian Securities and Investments Commission and ASX Limited.

VIEW OUR REPORTS ONLINE

BOARD

OUR PEOPLE

STORIES

SUSTAINABILITY

CGS

DIRECTORS' REPORT

REMUNERATION REPORT

FINANCIAL STATEMENTS

OTHER

01

INTRODUCTION

20

STORIES

02

HIGHLIGHTS

22

SUSTAINABILITY

04

ABOUT US

42

CORPORATE GOVERNANCE STATEMENT

06

OUR BUSINESS

55

DIRECTORS' REPORT

08

CHAIR'S REPORT

58

REMUNERATION REPORT

10

CEO'S REPORT

74

FINANCIAL STATEMENTS

12

REVIEW OF OPERATIONS

116

GLOSSARY AND ABBREVIATIONS

16

BOARD OF DIRECTORS

117

CORPORATE DIRECTORY

18 OUR PEOPLE

NITY

Acknowledgement of Country

We acknowledge the Traditional Custodians of the land on which we work, live and travel. We pay respect to Elders past, present and emerging.

01

CREDIT CORP ANNUAL REPORT 2023

HIGHLIGHTS

ABOUT US

OUR BUSINESS

CHAIR'S REPORT

CEO'S REPORT

REVIEW OF OPERATIONS

HIGHLIGHTS 2023

Our leadership has delivered a consistent record of success and the flexibility to respond when circumstances change.

Financial Highlights

$385.7M

Post-Tax Operating Cash Flow

↓ 0.3% VS. PCP

$91.3M

$1,046.7M

Income Generating Assets

NET PROFIT AFTER TAX (NPAT)

↑ 25% VS. PCP

↓ 5% VS. PCP 1

$473.4M

134.2¢

Earnings per share (EPS)

REVENUE

↓ 6% VS. PCP 1

↑ 15% VS. PCP

70.0¢

Dividends per share (DPS)

↓ 5% VS. PCP

REVENUE ($M)

NPAT ($M)

473.4

96.2

1

88.1

91.3

411.2

382.0

79.6

374.8

324.3

313.4

64.3

70.3

299.0

266.0

55.2

226.7

45.9

15.5

2016

2017

2018

2019

2020

2021

2022

2023

2016

2017

2018

2019

2020

2021

2022

2023

Revenue

Revenue impact of COVID-19 adjustments

NPAT

NPAT impact of COVID-19 adjustments

1. FY22 excludes US Paycheck Protection Program receipt of an after tax $4.5 million. FY22 statutory NPAT was $100.7 million and EPS was 148.9 cents.

02

BOARD

OUR PEOPLE

STORIES

SUSTAINABILITY

CGS

DIRECTORS' REPORT

REMUNERATION REPORT

FINANCIAL STATEMENTS

OTHER

Our People

The diversity of our people is key to our success

2,261

EMPLOYEES

across the globe

Customers

Our relationships are built on respect and collaboration

Maintained

lowest

EDR COMPLAINT RATE

in Australian industry

Community

We aim to provide a pathway to mainstream financial inclusion

98%

SMALL SUPPLIERS PAID

within 30 days of agreed arrangements 2

68,400 3.2M

HOURS

CUSTOMERS

training delivered

globally

95% $1.73B

LEADERSHIP

IN FACE VALUE

positions filled internally

of debts in ongoing repayment

arrangements

Highest rated

CONSUMER HARDSHIP RESPONSE

by the financial counsellors in the most recent Rank the Banks survey (Dec 2019)

8TH YEAR

granting a scholarship through the Jan Pentland foundation

59%

$12.7B

2,000KG

WOMEN IN

IN FACE VALUE

OF E-WASTE RECYCLED

frontline operational

of receivables globally

from our Australian offices

management roles

POST-TAX OPERATING CASH FLOW ($M)

INCOME GENERATING ASSETS ($M)

366.6

386.0

386.7

385.7

1,046.7

289.7

835.7

263.4

272.4

229.0

586.5

559.9

602.5

469.2

513.0

363.7

2016

2017

2018

2019

2020

2021

2022

2023

2016

2017

2018

2019

2020

2021

2022

2023

2. Payment timesto small business suppliers as reported under the Payment Times Reporting Scheme for the six months to 31 December 2022.

03

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Disclaimer

Credit Corp Group Limited published this content on 01 August 2023 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 01 August 2023 08:39:08 UTC.