Copart, Inc. and Hi Marley announced a strategic partnership to co-develop products to streamline the automotive total loss process. By digitizing and streamlining communication for all participants, Hi Marley and Copart's partnership will develop products that reduce the number of manual interactions needed to resolve automotive total loss claims. The integration between Hi Marley and Copart marks a new era of efficiency and collaboration for total losses, redefining how the insurance ecosystem navigates this complex process. Built with insurance-specific functionality and intelligence, Hi Marley's user-friendly platform enables insurance companies to communicate with policyholders via SMS, in one trusted thread, resolving claims faster.

This partnership will: Build concise and seamless SMS communication journeys between policyholder and carrier, vastly improving the customer experience. Streamline the total loss triage process by utilizing Artificial Intelligence (AI), resulting in a faster, more accurate total loss decision. Send personalized, automated messages to adjusters and policyholders.

Enable the claims ecosystem - carriers, policyholders, repair shops and Copart - to collaborate through real-time, in-app notifications, mentions and replies.