Cebu Air : CEB rolls out per piece checked bag options starting April 6
April 06, 2022 at 06:12 am EDT
Share
Cebu Pacific announces changes to its checked baggage policy, in line with the airline's goal to improve its processes for a more efficient and seamless customer experience.
The per piece baggage allowance for all new bookings will apply starting today, April 6. When booking flights, passengers have the option to purchase either a 20kg or a 32kg - both equivalent to only one (1) piece of check-in luggage. A maximum of two options can be purchased per traveler, now enabling everyJuan to carry up to 64 kg worth of bags from the previous 40 kg limit.
"We have been continuously reviewing our processes to ensure we are able to provide the best customer experience for everyJuan while remaining at par with our global counterparts. This new rule makes the process simpler and more efficient for all, which we believe will result in better management of flight timings," said Candice Iyog, Vice President for Marketing and Customer Experience at Cebu Pacific.
Passengers are also encouraged to purchase their baggage allowance with their tickets during initial booking on the CEB website and mobile app, so you can save up to 64% versus paying baggage fee during bag drop at the airport. This new per piece baggage policy applies to all passengers with checked baggage.
"We are encouraging our passengers to bring one big bag instead of multiple small bags, so it'll be easier and faster for them at our bag drop counters," added Iyog.
CEB reminds everyJuan to properly pack their bags and avail of additional prepaid baggage allowance to avoid any other additional fees at the airport. Visit https://bit.ly/CEBPrepaidBag for more information.
Attachments
Original Link
Original Document
Permalink
Disclaimer
CEBU Air Inc. published this content on 06 April 2022 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 06 April 2022 10:11:10 UTC.
Cebu Air, Inc. is a Philippines-based airline company that operates under the trade name Cebu Pacific and Cebu Pacific Air. The Company is engaged in the business of providing air transportation services. It is involved in the transportation of passengers, mail, merchandise, and freight, and to acquire, purchase, lease, construct, own, maintain, operate, and dispose of airplanes and other aircraft of every kind and description. In addition to passenger service and airport-to-airport cargo services, the Company also offers ancillary services, such as travel insurance, in-flight merchandise, baggage, and travel-related products and services. It operates in two segments: the airline business and the line and light maintenance business. It operates a fleet of 76 aircraft, which comprises of 21 Airbus A320 CEO, seven Airbus A321 CEO, nine Airbus A320 NEO, 10 Airbus A321 NEO, five Airbus A330 CEO, four Airbus A330 NEO, six ATR 72-500, and 14 ATR 72-600 aircraft.