Annual Report 2022-23

Building futures and protecting what matters

OVERVIEW

HOW WE CREATE VALUE

FINANCIAL PERFORMANCE

CORPORATE GOVERNANCE

DIRECTORS' REPORT

Supporting the SES across the east coast of Australia

AAMI became the major partner of New South Wales State Emergency Service (SES) this year, joining Suncorp Group's existing partnerships with Queensland SES (through Suncorp Group) and Victoria SES (through AAMI). The partnership will see NSW communities benefit from support for volunteering, education campaigns and local resilience programs.

Learn more1

1. suncorpgroup.com.au/news/news/AAMI-partners-with-NSW-SES

02 Annual Report 2022-23

REMUNERATION REPORT

FINANCIAL STATEMENTS

SHAREHOLDER INFORMATION

Our brands

Insurance (Australia)

Suncorp Bank

Suncorp New Zealand

Acknowledgement

of Country

Suncorp acknowledges the Traditional Custodians of the lands on which we operate and pay our respects to Elders past, present and emerging.

Overview

02

About this report

04

Additional reports

04

About Suncorp Group

04

Update on the proposed sale of Suncorp Bank

05

Performance highlights

06

Message from our Chairman

08

Message from the Group CEO and Managing Director

10

How we create value

12

Our purpose and strategy

13

Our operating environment

18

Engaging our stakeholders

20

Our customers

24

Our people

27

Our community

30

Our environment and climate change approach

32

Our approach to risk management

34

Financial performance

36

Suncorp Group

37

Insurance (Australia)

39

Suncorp New Zealand

40

Suncorp Bank

41

Corporate governance

42

Directors' Report

56

Lead Auditor's Independence Declaration

67

Remuneration Report

68

Financial statements

96

Consolidated statement of comprehensive income

98

Consolidated statement of financial position

99

Consolidated statement of changes in equity

100

Consolidated statement of cash flows

101

Notes to the consolidated financial statements

102

Directors' Declaration

172

Independent Auditor's Report to

the shareholders of Suncorp Group Limited

173

Shareholder information

182

Performance summary

183

Stock exchange information

184

Financial calendar and key payment dates

190

How to contact us

191

Annual Report 2022-23

03

OVERVIEW

HOW WE CREATE VALUE

FINANCIAL PERFORMANCE

CORPORATE GOVERNANCE

DIRECTORS' REPORT

About this report

Our FY23 Annual Report includes information on our financial and non-financial performance for the reporting period 1 July 2022 to 30 June 2023.

In preparing this report, we have drawn on aspects of the International Integrated Reporting Framework to describe how our business model, strategy, governance and risk management processes help us manage risks and opportunities in our operating environment and deliver value for our stakeholders. We outline our response to external social and environmental challenges, including how we are continuing to support our customers, people and communities as they recover from numerous extreme weather events. We also describe how we are strengthening our approach to managing the impacts of climate change with further details available in our 2022-23Climate-related Disclosure Report.

The statutory reporting elements of the Directors' Report, including the Operating and Financial Review (OFR), are featured on pages 12 to 67 of this report, along with sections outlining How we create value, Financial performance and Corporate governance. All metrics included in the Directors' Report on pages 56 to 67 have been verified through our internal verification process. KPMG was engaged by Suncorp Group to undertake limited assurance over selected non-financial metrics in Suncorp's FY23 Annual Report. KPMG's independent Limited Assurance Statement to the Board and Management of Suncorp Group is available on the Suncorp Group website. Selected disclosures that have been assured are identified throughout the report via footnotes. The Remuneration Report on pages 68 to 94 and the Financial Statements on pages 96 to 181 have been audited by KPMG.

Our approach to sustainability reporting has been developed with reference to the 2021 Global Reporting Initiative (GRI) Standards. For a full list of disclosures referenced in this report, on our website and in the FY23 Sustainability Data Pack, please refer to the GRI Content Index in the FY23 Sustainability Data Pack.

Learn more1

About Suncorp Group

Suncorp Group offers insurance and banking products and services through some of Australia and New Zealand's most recognisable brands.

With a heritage dating back to 1902, we have grown to become an ASX-listed company with more than 13,000 people and approximately $115 billion in assets. Suncorp Group comprises three core businesses, each empowered to deliver for their customers.

Insurance (Australia)

Suncorp Bank

Suncorp New Zealand

Provides consumer,

Focused on lending,

Delivers financial services

commercial and

deposit gathering and

to New Zealanders

personal injury

transaction account

through Suncorp's go-to-

insurance products to

services to personal,

market general and life

the Australian market.

Small and Medium

insurance brands. Made

Suncorp Group is one

Enterprise (SME),

up of: Vero Insurance,

of Australia's largest

commercial and

Asteron Life and AA

general insurers by

agribusiness customers.

Insurance, AA Money

Gross Written Premium

and AA Life joint ventures

(GWP) and the country's

In July 2022, we

with the New Zealand

largest compulsory third

Automobile Association

announced the

party insurer.

(NZAA).

proposed sale of

Suncorp Bank.

Learn more2

  1. suncorpgroup.com.au/corporate-responsibility/reports
  2. suncorpgroup.com.au/announcements-pdf/1684677

Additional reports

More information on the Group's financial, non-financial, risk and sustainability performance is available online at: suncorpgroup.com.au.

FY23 Investor Pack

suncorpgroup.com.au/investors/events

FY23 Sustainability Data Pack

suncorpgroup.com.au/corporate-

responsibility/reports

2022-23Climate-related Disclosure Report

suncorpgroup.com.au/corporate-

responsibility/reports

FY23 Proxy Voting Report

suncorpgroup.com.au/corporate-

responsibility/reports

2022 Tax Transparency Report

suncorpgroup.com.au/corporate-responsibility/

trust-and-transparency/tax-transparency

Suncorp Group Modern Slavery Statement FY22

Suncorp-Group-Modern-Slavery-

Statement-2021-22.pdf (suncorpgroup.com.au)

04 Annual Report 2022-23

REMUNERATION REPORT

FINANCIAL STATEMENTS

SHAREHOLDER INFORMATION

Update on the proposed sale of Suncorp Bank

On 18 July 2022, following a comprehensive strategic review, we announced the decision to sell Suncorp Bankto Australia and New Zealand Banking Group (ANZ). This decision was taken after extensive consideration and assessment of ANZ's proposal by the Suncorp Board to ensure alignment with our purpose and values, and beneficial outcomes for all of our stakeholders.

It was the Board's firm belief that the sale would provide the opportunity for both our Bank and Insurance businesses to accelerate their growth plans through dedicated focus and targeted investment, particularly in technology. It would also allow Suncorp Group to become a dedicated trans-Tasman insurer at a time when the value of insurance to the economy and public has never been greater, particularly in light of the growing impact extreme weather events have on our business and the people and communities we serve.

Suncorp's insurance operations are not part of the proposed transaction, with Suncorp Group to remain the home of several of Australia and New Zealand's leading and most trusted insurance brands.

On 4 August 2023, the Australian Competition and Consumer Commission (ACCC) announced it would deny authorisationof the proposed sale. As part of the merger authorisation process, ANZ have indicated they will refer the ACCC's decision to the Australian Competition Tribunal for review, and Suncorp has announced it will support ANZ through the process.

We remain of the view that the sale of Suncorp Bank

to ANZ is in the best interests of our customers, shareholders and employees and will deliver public benefits for Queensland and a net benefit to the Australian economy. The intention to return the majority of net proceeds in excess of the needs of the business to shareholders following completion remains unchanged.

Approvals process

As we outlined at the time of the announcement, the sale of Suncorp Bank to ANZ is subject to a range of regulatory and government approvals. During FY23 we progressed the applications required for the sale.

On 16 June 2023, Suncorp announced a significant jobs and investment packageworth around $25 million, agreed with the Queensland Government. This is in addition to Suncorp's commitment to remain headquartered in Queensland, and jobs and investment commitments from ANZ including no net job losses or branch closures in the state for at least three years post sale. These commitments are contingent on all required approvals being received.

Next steps

If the Tribunal approves the transaction, proposed amendments to the Metway-Merger Act would need to be introduced to Queensland Parliament for consideration in accordance with normal processes to allow the sale to proceed.

The transaction is also subject to approval from the Federal Treasurer under the Financial Sector (Shareholdings) Act. Subject to all approvals and amendments being received, we now expect completion by the middle of the 2024 calendar year (refer to the timeline below).

Suncorp Group remains fully committed to the Bank while this process continues. Our focus on delivering for our customers, communities and shareholders does not change.

Pathway to Bank completion and transition

4 August 2023

ACCC Determination

approvals

ACCC process

Tribunal process

Regulatory

Metway Merger Act process

FSSA process

Separation

Pre-completion separation and transition planning

Mid 2024 (calendar year)

Completion date

2 (+1) Years

Post-completion transitional services

Annual Report 2022-2305

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Disclaimer

Suncorp Group Ltd. published this content on 09 August 2023 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 04 September 2023 12:33:05 UTC.