Splunk Inc. announced Toni Pavlovich has been appointed as Chief Customer Officer (CCO). Reporting to Gary Steele, President and Chief Executive Officer of Splunk, Pavlovich is responsible for championing customer experience while fostering a customer-first mindset and culture across Splunk. With over 30 years of experience, Pavlovich joined Splunk in 2017 and most recently led its Global Professional Services organization where she built a high-performance team that supports Splunk's growing customer base.

She has also led Customer Success Management, Services Sales, Technical Enablement, Services Partners, and Services Operations during her time at Splunk. Prior to joining Splunk, she was Vice President of Global Business Critical Services and Vice President of Technical Sales and Professional Services for Veritas Technologies. Before that, Pavlovich spent 11 years at Symantec in strategic leadership roles driving delivery excellence in Technical Sales and Professional Services and transforming Global Support, resulting in recognition by the Technology Services Industry Association (TSIA) for Outstanding Improvement in Service Excellence for the company.

She has also held leadership positions with Oracle and Interactive Development Environments and started her career as an avionics engineer for Lockheed Aeronautical Systems. Pavlovich holds a B.S. from Rensselaer Polytechnic Institute.