Fitch Ratings has affirmed the following primary prime servicer rating to
The Rating Outlook is Stable.
NAF's affirmed rating and Stable Outlook reflect the company's experienced management team and staff, enterprise-wide risk environment and compliance management system, satisfactory loan servicing performance and effective servicing technology.
RATING ACTIONS
Entity / Debt
Rating
Prior
RMBS Primary Prime Servicer
RPS3
Affirmed
RPS3
Page
of 1
VIEW ADDITIONAL RATING DETAILS
Key Rating Drivers
Historically, the company originated loans that were sold or sub-serviced by a third party. In 2014, management decided to bring all servicing in-house and assembled a servicing team to build the necessary systems and processes. The company's loan servicing business is headquartered in
NAF's loan servicing performance metrics are generally competitive with industry peers. Call center performance metrics are highly competitive with industry averages. Collection and loss mitigation efforts are acceptable overall. Foreclosure case handling, tracking and performance monitoring are efficiently managed and the REO process is well-controlled.
NAF has a highly developed compliance management system that includes quality control, audit, compliance, as well as litigation management and vendor oversight. A review of the audit schedule and findings as well as quality control reports indicates that it is a sufficiently robust process. A review of recent audit reports identified some issues that audit will be re-testing and validating in subsequent quarters. A review of the company's most recent USAP report indicated no significant issues.
NAF adopted a new risk-based testing program in January, 2022, after Fitch's last review. The testing program is designed to validate regulatory change implementation and corrective action remediation and to test specific risk topics derived from complaints, internal audits and third-party auditors. The company reported receiving only 35
Fitch does not publicly rate NAF's credit and financial strength. However, Fitch's financial institutions group reviewed NAF's financial statements to provide an internal assessment, as a company's financial condition is a component of Fitch's servicer rating analysis.
As of
Fitch rates residential mortgage primary, master and special servicers on a scale of 1 to 5, with 1 being the highest rating. Within some of these rating levels, Fitch further differentiates ratings by plus (+) and minus (-) as well as the flat rating. For more information on Fitch's residential servicer rating program, please see Fitch's 'Criteria for Rating
Additional information is available on www.fitchratings.com
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