Crawford & Company announced the appointment of Nidhi Verma to chief people and environmental, social and governance officer. In her new role, effective July 1, 2022, Verma will work with company leaders to direct meaningful changes to the organization's people agenda and employee experience, including culture transformation, employee value proposition, talent management, leadership development and total rewards. She will also be responsible for spearheading Crawford's ESG initiatives, including the organization's focus and commitment to diversity, equity and inclusion.

Over the course of her eight-year tenure at Crawford, Verma has developed a proven track record of success in a wide spectrum of people and organizational effectiveness areas including people strategy, executive coaching, mentoring, high-performance workforce, employee engagement and culture revitalization. Moreover, her extensive experience in the talent space, coupled with a passion for creating inclusive work cultures, has enabled her to design and deploy global talent programs with an intentional DEI focus. She has worked in multiple geographies globally such as the United States, United Kingdom and Asia which has strengthened her cross-cultural astuteness.

Verma has published several articles in leading business/HR/talent journals and co-edited a book, "Workforce Wake-up Call: Your Workforce is Changing, Are You?”. Her recent recognitions include the “2020 Elite Women in Insurance,” as well as the “Hot 100 2021,” both by Insurance Business America. Prior to joining Crawford, Nidhi worked both as a consultant for Fortune 500 companies, as well as an internal talent practitioner with organizations like Arthur Andersen, Hewitt Associates (now Aon Hewitt) and LexisNexis.

Nidhi has two master's degrees: a Master of Human Resource Management from the Tata Institute of Social Sciences, Mumbai and a Master of Adult Learning & Leadership from Columbia University, New York.