Convergys Corporation announced at Mobile World Congress 2012 the launch of the latest version of its Rating & Billing Manager. Together with Active Mediation this new version provides standards-based real-time policy control that links the network interface to billing and charging. In addition, the new solution brings real-time promotion capabilities to proactively identify up-sell opportunities and reduce churn. Rating & Billing Manager is part of Convergys' Smart Suite of products, which enable communications operators to have tight control on customer data usage that is personalised to individual preferences, charging and usage history. Convergys is already deploying this new version to tier one operator UNE in Latin America to improve speed and customer experience with a real-time view of customer data and faster time-to-market of personalised promotions. UNE was looking to monetize 4G services through a convergent billing system with quick access to data and an automated view of customers.