ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT
2 0 1 9 / 2 0 2 0
CONTENTS
ABOUT THE REPORT | 2 |
ESG MANAGEMENT | 3 |
ENVIRONMENTAL PROTECTION | |
Propelling Green Product | 8 |
Development | |
Environmental Management | 9 |
Resources Consumption and | 11 |
Conservation | |
Emissions Control | 12 |
Responding to Environmental | 14 |
Emergency Incidents | |
OPERATIONAL EXCELLENCE | |
Innovation | 16 |
Quality Assurance | 18 |
Customer Satisfaction | 19 |
Data and Privacy Security | 20 |
Sustainable Supply Chain | 20 |
Anti-corruption | 23 |
EMPLOYEES CARE
Talents Management | 25 |
Employee Communication | 27 |
Prohibition of Child Labour and | 28 |
Forced Labour | |
Training and Development | 28 |
Occupational Health and Safety | 30 |
Community Involvement | 33 |
LOOKING FORWARD | 35 |
LAWS AND REGULATIONS | 36 |
PERFORMANCE DATA SUMMARY 37
CONTENT INDEX | 40 |
2 COMPUTIME GROUP LIMITED
About the Report
This Environmental, Social and Governance ("ESG") Report (the "Report") is published by Computime Group Limited ("Computime", the "Group", the "Company", "we", "us", or "our"), disclosing its management approach and performance in environmental, social and governance aspects. The Report is published in both English and Chinese. If there is any discrepancy between the two versions, the English version shall prevail.
Acknowledging its responsibility to ensure the integrity and truthfulness of the Report, the Board of Directors ("Board") has reviewed and approved this Report, confirming that, to the best of its knowledge, this Report addresses all material topics related to Computime and fairly presents its ESG performance and impacts.
Reporting Guidelines and Principles
Adhering to the reporting principles of "Materiality", "Quantitative", "Balance" and "Consistency", this Report has been prepared in compliance with ESG Reporting Guide set out in Appendix 27 to the Rules Governing the Listing of Securities (the "Listing Rules") on The Stock Exchange of Hong Kong Limited ("HKEx" or the "Stock Exchange") and the actual situation of Computime. Quantitative indicators are reviewed and presented in the "Performance Data Summary" section which gives stakeholders an overview of all data collected.
Reporting Boundary and Period
Unless otherwise specified, the Report covers operations of Computime and its subsidiaries. The reporting period is the fiscal year from 1 April 2019 to 31 March 2020 (the "Year" or "FY2020"). Certain metrics of the period from 1 April 2018 to 31 March 2019 ("FY2019") are presented for comparison.
Board approval
This Report has been reviewed and confirmed by the management team and was approved by the Board on 23 June 2020.
ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2019/2020 | 3 |
ESG Management
Computime Group Limited specialises in design, production and distribution of electronic and wireless technologies. As a global corporation headquartered in Hong Kong, we have 14 offices and manufacturing sites in key markets worldwide, striving to provide high-quality products and services to global brands and consumers all over the world.
ESG has been increasingly incorporated into our daily operations. Our ESG management structure is led by Legal and Corporate Affairs department who reports to the Chief Financial Officer. Engineering department, Manufacturing department, Human Resources department, Environment, Health and Safety ("EHS") team, etc., focus on issues they are assigned to manage.
During the Year, the Company was awarded the Bronze EcoVadis Medal for the EcoVadis Sustainability Assessment, demonstrating a high-level performance in environmental management, health & safety training, supplier assessment and business ethics.
"Live Smart ∙ Go Green"
"Our vision is to be a leading innovator and enabler of smart and sustainable living,
and our mission is to universalise smart and sustainable living through
technologies, products and manufacturing solutions."
- Bernard AUYANG, CEO of Computime
4 COMPUTIME GROUP LIMITED
ESG Management (continued)
Stakeholder Engagement
We attach great importance to engaging with our stakeholders. Through various channels including annual reports, annual general meeting, surveys, etc., we closely communicate with various stakeholders to understand their concerns and expectations and thereby promote continuous improvement of Computime's ESG management. In line with the reporting principle of "Materiality", we have continued to carry out the materiality assessment on ESG topics this year. Through a four-step approach of Identification, Prioritisation, Validation and Review, we identify issues that have significant influence on us, as well as the stakeholders.
01 Identification
Commissioned an independent consultancy to conduct a materiality assessment on 30 potential material topics related to Computime
02 Prioritisation
Invited Computime's management and various stakeholder groups including customers, suppliers, etc., to participate in an online survey to gauge their perception on the significance of the potential material topics
Prioritised 30 topics and constructed the materiality matrix based on two dimensions, namely "significance of economic, environmental and social impacts" and "impact on stakeholders' assessments and decision-making"
04 Review
The Company reviewed the process of materiality assessment by ongoing engagement with stakeholders
03 Validation
The consultant ensured the completeness of the material topics identified and Computime's management validated these material topics
Materiality Matrix
Based on the latest materiality assessment during the Year, we prioritised 30 potential material topics and divided them into three levels ("Highly Material", "Material" and "Not Material") in accordance with scores assigned on the basis of feedback from stakeholders and assessment of Computime's management.
Eight topics are classified as Computime's "Highly Material" topics, four of which are new to the material topics compared with the assessment results of the preceding year, namely "Respecting intellectual property rights", "Complying with environmental laws", "Anti-corruption" and "Occupational health and safety". Our management has validated and approved the list of these material topics.
Importance of impacts on Computime
Subject
Environmental
Social
Governance | |
Products and | Services |
ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2019/2020 | 5 |
ESG Management (continued)
Materiality Matrix for Environmental, Social and Governance Aspects
Not Material | Material | Highly Material |
15 |
22 | ||||||||
23 | ||||||||
26 | ||||||||
24 | ||||||||
25 | 27 | |||||||
17 | ||||||||
7 | 2 | |||||||
21 | 18 | |||||||
9 | 29 | |||||||
19 | 30 | |||||||
6 | ||||||||
16 | 5 | 3 | ||||||
28 | ||||||||
10 | ||||||||
4 | ||||||||
20 | ||||||||
11 | 13 | 12 | 14 | 8 | ||||
1 | ||||||||
Impacts on the stakeholder's assessment and decision making | |||
Not Material | Material | Highly Material | |
No. Aspects | No. Aspects | No. Aspects | |
1. Addressing climate change | 2. | Avoiding pollution to the air | |
3. | Avoiding pollution to water | ||
4. | Conserving raw material | ||
5. | Conserving water | ||
6. | Minimizing waste | ||
7. | Providing environmentally-friendly | ||
products | |||
8. | Reducing use of packaging | ||
9. | Saving energy |
11. | Community engagement | 10. | Attracting and retaining talents | 15. Forbidding the use of child and | |
12. | Controlling working hours of workers | 16. | Managing social and | forced labour | |
13. | Embracing diversity at workspace | environmental risks of suppliers | 17. | Occupational health and safety | |
14. | Employee communication | 18. | Providing fair opportunities to | ||
20. | Training and development | workers | |||
19. | Providing fair remuneration to | ||||
workers | |||||
21. | Adhering to marketing practices | 22. | Anti-corruption | ||
that are based on factual and | 23. | Complying with environmental | |||
unbiased information | laws | ||||
24. | Data confidentiality | ||||
25. | Respecting intellectual property | ||||
rights | |||||
28. | Investing sufficient resources in | 26. | Ensuring products and services | ||
product innovation | quality | ||||
29. Providing clear explanation to | 27. | Ensuring health and safety of | |||
customers | customers/users |
30. Responding to complaints in a reasonable time frame
6 COMPUTIME GROUP LIMITED
ESG Management (continued)
Responding to Stakeholders' Concerns
In the following table, we summarise actions taken by Computime in material topics during the Year:
Material Topics | Computime's actions in FY2020 | Related Chapters | |
Forbidding the use of | • | Conducted monthly inspection to check whether child labour exists in the | Prohibition of Child |
child and forced labour | Company | Labour and Forced | |
• | Requested all suppliers and subcontractors to prohibit the use of child labour | Labour | |
through instructions or procurement agreements | |||
Occupational health | • | Conducted various safety training for employees and distributed Computime | Occupational Health |
and safety | EHS Newsletter to enhance employees' safety awareness | and Safety | |
• Stated clearly proper and effective fire and chemicals handling approaches in | |||
the Fire Protection Procedures and Chemical Storing and Handling Procedures | |||
• Arranged health checks for employees to identify and eliminate any | |||
occupational health issues in advance | |||
• Improved emergency plan by implementing the Emergency Response and | |||
Management Procedures | |||
Anti-corruption | • | Forbid any form of dishonesty, disloyalty or corruption | Anti-corruption |
• Employees should deal with contractors, suppliers and customers in an | |||
appropriate manner | |||
• Encourage employees to report violations or suspected violations of internal | |||
and external regulations | |||
Complying with | • | Formulated the Environmental Protection Monitoring Procedures to ensure all | Environmental |
environmental laws | pollutants to be discharged externally are regularly monitored for compliance | Protection | |
with laws, regulations and company standards | |||
• Installed an online monitoring system for daily monitoring of the operation of | |||
exhaust gas treatment facilities | |||
• Established a Hazardous Waste Management Committee to ensure legal | |||
disposal of hazardous waste | |||
Data confidentiality | • | Complied with relevant laws and regulations | Data and Privacy |
• | Established Global Data Protection and Privacy Policy | Security | |
• Collected only related personal data | |||
• Communicated openly and honestly with employees or customers when | |||
processing personal data that may impact their privacy | |||
• Took reasonable administrative, technical and physical security measures | |||
("information security controls") to protect personal data | |||
• Regularly evaluated and tested the effectiveness of information security controls | |||
Respecting intellectual | • | The Code of Conduct specifies measures to protect Computime's intellectual | Innovation |
property rights | property rights | ||
• Owned 37 patents, 34 in the stage of application | |||
Ensuring products | • | Held various quality management systems certifications, and domestic and | Quality Assurance |
and services quality, | international product certifications | ||
Ensuring health and | • | Set up strict product performance monitoring measures, identifying non- | |
safety of customers/ | conforming products in time | ||
users | • | Reliability laboratory has the quality assurance test facilities, covering the testing | |
of products sold in Europe and North America |
ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2019/2020 | 7 |
Environmental Protection
Environmental
Protection
Computime is committed to providing resource-saving solutions to society, while rigorously managing the environmental impacts from its business processes.
In this Section:
Propelling Green Product Development | Environmental
Management | Resources Consumption and Conservation |
Emissions Control | Responding to Environmental Emergency Incidents
Key Performance:
Replaced with energy-saving air conditioners,
saving 23,000kWh of electricity annually
Returned the used plastic boxes to the supplier for recycling,
achieving recovery rate of 98%
8 COMPUTIME GROUP LIMITED
Environmental Protection (continued)
Propelling Green Product Development
As a global player in Internet of Things ("IoT") and one of the innovative smart solution providers, Computime has always designed and manufactured its products with energy saving and environmental protection in mind. We endeavour to develop innovative automated home appliances to minimise domestic consumption of energy and other natural resources.
Our house brand SALUS provides integrated solutions consisting set of software and hardware that covers heating, ventilation and air conditioning solutions. Most SALUS products are able to intelligently control the use of home appliances for reducing domestic electricity consumption. During the Year, we introduced new energy- saving features that can assist hospitality services and multi-property management companies to further reduce energy consumption and achieve greater cost control.
Our products are designed to comply with applicable energy-related regulations, and to comply with the European Union Waste Electrical and Electronic Equipment ("WEEE") Directive. Our products are easy to disassemble so that useful materials can be recovered from the obsolete products.
QUANTUM Thermostat Supports the Realisation of Smart Home
The QUANTUM thermostat is the latest innovative addition to the SALUS portfolio. By connecting with SALUS Smart Home, users can control their heating, either locally or from anywhere via Smartphones, Tablets or PCs. With its unique super-thin shape (10mm thickness) and modern design, it perfectly matches homeowners' interior design requirement.
QUANTUM's features and functions have been designed to reduce energy consumption. It meets the EU ErP Rating IV, which means better efficiency rating of the whole system and total energy cost reductions.
We produce our products with care. Maximising reduction of energy loss in homes and exploitation of the natural environment are always at the heart of everything we do.
Additionally features within the Smart Home system, taking safety of users in mind, the SALUS Smart Home system will detect and notify of many undesirable situations within your home, for example water leakage, smoke detection, and notification of open windows and doors when users are away from home giving comfort and peace of mind.
ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2019/2020 | 9 |
Environmental Protection (continued)
Environmental Management
While developing and promoting application of green products, Computime attaches great importance to the environmental management of its products' production processes. Not only do we produce green and energy- saving products, but also make every effort to reduce the environmental impacts arising from the production processes. Computime has put in place an environmental policy and a Quality & Environmental Health and Safety Manual. All production plants are certified with the ISO 14001 Environmental Management System. EHS team is set up in each plant to supervise the implementation of environmental policies.
Computime identifies environmental factors that have significant impacts or are expected to have significant impacts on its business activities. We have formulated the Environmental Factors Identification and Evaluation Management Procedures and Environmental Policy, Targets, Indicators and Environmental Management Program Procedures to stipulate specific steps to be taken for implementing relevant control measures. Each department carries out identification and evaluation at least once a year. Relevant departments are responsible to establish target indicators and management methods for the following year on the key environmental factors and regularly review the achievement of the targets.
Comply with laws and regulations, and customers' environmental requirements
Promote | Protect the |
environment, | |
environmental | |
conserve | |
knowledge to | |
resources, reduce | |
company personnel | |
energy | |
and raise | |
consumption, and | |
awareness of | |
promote resource | |
environmental | |
recovery and | |
protection | |
recycling | |
Computime's | |
Environmental | |
Policy |
Ensure effective | Prevent and control |
operation of the | pollution and |
environmental | dangerous sources, |
management | reduce or eliminate |
system and | natural emissions |
continuously | of pollutants and |
improve the | any kinds of |
performance | accident |
10 COMPUTIME GROUP LIMITED
Environmental Protection (continued)
When new products, new projects, or new equipment are introduced or when major changes in production processes or environmental laws and regulations are likely to be taken place, we timely re-identify and evaluate the environmental factors.
During the Year, we identified the following key environmental factors and have established corresponding comprehensive implementation plans and indicators for each key environmental factor.
Key | ||||
Environmental | ||||
Factors | Targets | Implementation Plans | Indicator | Progress |
Electricity | Conserve energy | Implement an energy management system |
consumption | ||
Improve the fresh air system of the tin | ||
furnace to reduce workshop negative | ||
pressure and reduce the escape of cold air | ||
from air conditioners |
Save 760,000 units of electricity annually | Ongoing |
compared to basic energy consumption | |
Save 100,000 units of electricity annually | Completed |
compared with the original system |
Implement a real-time power monitoring | Save 100,000 units of electricity annually | Ongoing | ||
system | compared with the original system | |||
Install false ceiling along the production line | Save 72,900 units of electricity annually | Ongoing | ||
compared to before renovation | ||||
Utilise hot exhaust air of air compressors to | Save 54,000 units of electricity annually | Ongoing | ||
heat water for dormitory use | compared to before renovation | |||
Replace with energy-saving air conditioners | Save 23,000 units of electricity annually | Completed | ||
compared to the original system | ||||
Use of | Prevent pollution | Assign dedicated personnel to manage the | Eliminate the use of hydrochlorofluorocarbons | Ongoing |
halogenated | refrigerator, ensure its usage within the | ("HCFCs") | ||
hydrocarbon | national prescribed time limit, timely respond | |||
to abnormal situations and replace the retired | ||||
refrigerator with an environmentally friendly | ||||
model | ||||
Waste discharge | Reduce solid waste | Send back used plastic boxes from production | Achieve recovery rate of 98% | Completed |
discharge | lines to the warehouse in time and return to | |||
the supplier for recycling | ||||
Distribute equipment cleansing and wiping | Achieve empty bucket recovery rate of 99% | Completed | ||
agent only to staff who can present the | ||||
empty bucket |
During the Year, we were not aware of any non-compliance of relevant laws and regulations1 that has a significant impact on Computime relating to air and greenhouse gases emissions, discharges into water and land, and generation of hazardous and non-hazardous waste.
- List of applicable laws and regulations available in "Laws and Regulations".
ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2019/2020 | 11 |
Environmental Protection (continued)
Resources Consumption and Conservation
The composition of our energy usage includes electricity and natural gas used in plants, offices and staff dormitories, as well as fuels consumed by company vehicles. The EHS team is responsible for implementing energy management work, regularly inspecting and maintaining energy-using equipment to ensure the equipment is in good condition. Through our internal publication Computime EHS Newsletter, we have informed our employees of work requirements related to environmental protection.
During the Year, the total energy consumption was 33,864 MWh, of which electricity consumption amounted to 32,535 MWh, accounting for 96.1% of energy consumption. The energy consumption intensity was 10.38 MWh per million Hong Kong dollars revenue, 8.58% increase compared to that of FY2019.
Energy consumption (MWh) and intensity in FY2019 and FY2020
FY2019 | FY2020 | |
Electricity consumption (MWh) | 31,435 | 32,535 |
Natural gas consumption (MWh) | 0.56 | 2262 |
Vehicle fuels consumption (MWh) | 1,274 | 1,103 |
Intensity (MWh per HK$ '000,000 revenue) | 9.56 | 10.38 |
We focus on improving the efficiency of use of resources in our daily operations by adhering to one of key priorities in our environmental policy - "Conserve resources, reduce energy consumption, and promote resource recovery and recycling".
• Switch off electrical and electronic appliances when they are not in use
• Set air conditioning temperature at not less than 26 degrees in summer and not more than 20 degrees in winter
• Switch off the lightings when daylight is sufficient during day time
To manage energy consumption in the course of operation efficiently, we engaged a professional consultant which is a third party to assist the Company to build an energy management system. During the Year, we have taken a number of completed and on-goingenergy-saving measures, including the application of heat pumps, air compressor exhaust heat recovery, replacement of LED lightings and other retrofits. Among them, the air compressor exhaust heat recovery project in our Dongguan plant was completed during the Year. The air compressor exhaust heat is used to heat up dormitory water, reducing energy consumption of the heat pump when producing hot water for domestic use. It is expected to reduce the heat pump electricity consumption by 54,000 kWh per year. Its production line is undergoing a ceiling installation project which will reduce one-third of space after completion and hence will reduce electricity consumption of air conditioners.
- Natural gas data from our overseas offices are collected starting from FY2020.
12 COMPUTIME GROUP LIMITED
Environmental Protection (continued)
During the Year, Scope 1 direct greenhouse gas ("GHG") emissions were 350 tonnes of carbon dioxide equivalent (tCO2e), and Scope 2 indirect greenhouse gas ("GHG") emissions were 27,064 tCO2e. The total greenhouse gas ("GHG") emissions were 27,414 tCO2e, with an intensity of 8.40 tCO2e per million Hong Kong dollars revenue.
Major part of water consumption is attributable to plants and staff dormitories. Water usage from production includes air-conditioning cooling water, exhaust gas processing water, etc. We conduct daily inspections on water pipes, faucets and valves, and promote water-saving philosophy to our employees. A water-saving project was implemented during the Year, in which a new water treatment system was installed to reuse production water as cooling water for the plant's centralised air conditioning, reducing consumption of fresh water.
Total water consumption and intensity in FY2019 and FY2020
FY2019 | FY2020 | |
Total water consumption (m3) | 305,526 | 351,063 |
Intensity per HK$ '000,000 revenue (m3) | 89.33 | 107.6 |
The total water consumption of Computime for the Year was 351,063 cubic meters, with intensity of 107.6 cubic meters per million Hong Kong dollars revenue, a 20.46% increase compared to that of FY2019. There was no issue in sourcing water that is fit for purpose.
We encourage employees to practise green office initiatives, including setting up printers for double-sided printing, reducing printing volume and single-sided paper printing, reusing envelopes, and avoiding the use of disposable products.
Emissions Control
Computime regularly reviews environmental impacts during the production process, striving to reduce emissions of air pollutants, wastewater, waste and noise. We have formulated the Environmental Protection Monitoring Procedures to ensure that all pollutants to be discharged externally are regularly monitored for compliance with laws, regulations and Company standards. Environmental engineers in the EHS team are responsible for formulating and implementing the Environmental Emission Monitoring Plan, which includes internal, external and government department monitoring. The person-in-charge of the Monitoring Plan is required to review and update the Monitoring Plan and points of monitoring at least once a year, or whenever there are major changes in production processes or launch of new regulations.
ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2019/2020 | 13 |
Environmental Protection (continued)
An online monitoring system has been installed at the plant's exhaust gas outlet, to facilitate daily monitoring of operation of the exhaust gas treatment facilities. During the Year, we continued to push air pollution reduction and have completed the installation of 5 sets of boiler exhaust gas treatment systems. An ultraviolet ("UV") photolysis facility is also added to the organic pollutant treatment system to further reduce emissions of organic pollutants. During the Year, our air emissions included toluene from our plants' production, amounting to 590 kg, as well as sulphur oxide, nitrogen oxide and particulate matter from vehicle exhaust, which amounted to 1.80 kg, 85.61 kg, and 6.58 kg, respectively.
Regarding wastewater discharge, Computime has set up wastewater treatment facilities in the plants. All industrial wastewater is treated and reused instead of being discharged externally. Domestic sewage is legally discharged into the municipal sewerage network.
We have set up a Solid Waste Management Procedure to manage and control processes of waste generation, storage, transportation, recycling, and disposal. Solid waste is categorised into hazardous waste, general waste and domestic waste, which are collected and handled separately. We have established a Hazardous Waste Management Committee to organise and formulate a hazardous waste management system, ensuring that hazardous waste is managed and disposed in a manner compliant with applicable laws.
Hazardous Waste
- Waste listed in the National Hazardous Waste Inventory or identified as hazardous solid waste according to the national hazardous waste identification standards and identification methods
- Use hazardous waste collection barrels or original packaging for storage, with hazardous waste labels displayed
- Store hazardous waste in specific waste warehouses and record the inventory
- Select qualified hazardous waste disposal companies and transporters to transfer and dispose of hazardous waste
General Waste
- Solid waste not listed in the National Hazardous Waste Inventory or identified as non- hazardous solid waste according to the national hazardous waste identification standards and identification methods
- Use garbage bins to collect general industrial waste
- Classify and transfer waste according to categories of metal, wood, plastic, electronic appliances and paper
- Entrust qualified suppliers to recycle the recyclables, and cleaning workers in the industrial area to clean up the non-recyclable waste
Domestic Waste
- Solid waste generated in daily activities or activities that provide services for daily life, and solid waste that is deemed to be domestic waste by laws and administrative regulations
- Use household garbage bins for collection
- Cleaning workers in the industrial area to clean up and transport
14 COMPUTIME GROUP LIMITED
Environmental Protection (continued)
During the Year, Computime generated 88.53 tonnes of hazardous waste and recycled 369 tonnes of non- hazardous waste. To reduce waste generation, we cooperate with suppliers to return the plastic boxes of raw materials for recycling. During the internal production process, we recycle empty barrels for raw materials distribution.
Hazardous waste generation (Tonnes) in FY2019 and FY2020
FY2019 | FY2020 | |
Waste mineral oils | 2.92 | 3.84 |
Organic solvent waste | 33.92 | 30.51 |
Organic resins waste | 20.75 | 40.28 |
Mercury, Lead and Zinc waste | 0.14 | 0.11 |
Other hazardous waste | 37.66 | 13.80 |
Total | 95.39 | 88.54 |
Non-hazardous waste recovery (Tonnes) in FY2019 and FY2020 | ||
FY2019 | FY2020 | |
Paper | 641 | 190 |
Plastics | 139 | 179 |
Total | 780 | 369 |
Responding to Environmental Emergency Incidents
We will continue to improve the environmental management system and implement various environmental protection measures, focusing on our environmental accident response framework. The Accident Management Procedure sets out the emergency response plan for environmental accidents such as chemical leakage and environmental discharges that exceed limits.
As the impacts of climate change are emerging progressively, we regularly check and clear the drainage channels and cooperate with the local government's drainage system upgrade, reducing the risk of flooding caused by heavy rains.
ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2019/2020 | 15 |
Operational Excellence
Operational
Excellence
Committed to pursuing operational excellence, we have been focusing on Research and Development and quality management to create value for our customers.
In this Section:
Innovation | Quality Assurance | Customer Satisfaction | Data and
Privacy Security | Sustainable Supply Chain | Anti-corruption
Key Performance:
4 | Over 200 |
Engineering centres | electronics, software and mechanical engineers |
Own 37 | 34 |
patents | patents are in the stage of application |
Cooperate with over 700suppliers
16 COMPUTIME GROUP LIMITED
Operational Excellence (continued)
Innovation
By transforming itself into a provider of Smart Solutions, Computime is striving to offer premium and energy-efficient solutions to end-users. The Research and Development ("R&D") department is responsible for evaluating new technologies and platforms in the field of intelligent control, ensuring that alternative technological choices are available to customers when they put forward a product development request. At present, we have engineering centres in Silicon Valley, Cincinnati, Hong Kong and Shenzhen, with over 200 electronics, software and mechanical engineers worldwide.
Engineering department benefits from the output of R&D department which enables them to identify potential problems and their corresponding root cause when producing new products, achieving time-efficient R&D and production processes.
Consumer Technology Association of the United States
- CES 2020 Innovation Award
During the Year, Computime's Wireless Gateway Thermostat was awarded the CES 2020 Innovation Award by the Consumer Technology Association ("CTA"), the largest technology trade association in North America, demonstrating our capabilities in product design and technological innovation.
Our winning product, Wireless Gateway Thermostat, integrates thermostat and gateway function with home IoT console and ZigBee gateway. With its IoT cloud connectivity along with the built-in Alexa Voice Service that enables users with a simple and instant control over all home IoT devices, the thermostat is able to offer total home IoT solutions with intelligent monitoring and control, all under the smart, modern, energy efficient design.
ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2019/2020 | 17 |
Operational Excellence (continued)
Most Valuable Services Award in Hong Kong 2019
- Smart IoT Leaders
In July 2019, Computime was awarded the Most Valuable Services Award in Hong Kong 2019 - Smart IoT Leaders presented by the Mediazone Publishing Group, a globally renowned media consultancy, recognizing our contribution to promotion of smart living via our innovative IoT solutions.
Computime's IoT services stood head-and-shoulders above the competition for its advanced technology, product quality and seamless integration into a smart living environment for everyday consumers.
Compatible with all major heating/cooling systems, the Smart Comfort System enables homeowners to maintain comfortable indoor temperature in specific rooms only when occupied, ensuring maximum comfort while minimizing energy consumption. Coupled with an intuitive app, voice control, and sophisticated AI algorithms, the Smart Comfort System provides homeowners a warm, secure, and energy-efficient home that significantly lowers the overall cost of ownership while seamlessly integrates into major smart living ecosystems currently available in the market.
Computime attaches great importance to protection of intellectual property rights and requires all employees to safeguard the Company's intellectual property, including inventions, technical information, product design, manufacturing expertise, etc., in compliance with the Code of Conduct. We currently own 37 patents and 34 are in the stage of application.
During the Year, Computime has strictly complied with all relevant laws and regulations3 related to intellectual property rights and was not involved in any litigation related to intelligent property infringement.
- List of applicable laws and regulations available in "Laws and Regulations".
18 COMPUTIME GROUP LIMITED
Operational Excellence (continued)
Quality Assurance
We are committed to providing quality products that meet customers' needs whilst pursuing the goal of zero defects. We have obtained accreditations from several quality management certifications for Computime's operations, including ISO 9001 Quality Management System, IATF 16949 Automotive Quality Management System and ISO 13485 Medical Product Quality Management System. In addition, our products have been certified by various domestic and international certification organisations.
International Certifications | China Compulsory Certification ("CCC") |
• CE Certification, European Union | • China Quality Certification ("CQC") |
- UL Certification, United States
- SEMKO Certification, North Europe
- GS, VDE and BZT Certification, Germany
- SEV Certification, Switzerland
- SAA Certification, Australia
Computime's product certifications
Through a series of product quality measurement and monitoring, including inspection of incoming raw materials, inspection during the production process and final inspection, we identify non-conforming products in time to ensure product quality.
1
Inspection of incoming raw materials
- Verify the conforming certification or quality of all incoming materials according to sampling plans and inspection instructions
2
Inspection during the production process
- Implement process monitoring and control to ensure products meet specified requirements
- Product shall not be transferred to the next process flow until the required inspection and test have been completed
- Nonconforming products shall be properly identified and disposed
3
Final inspection
- Quality Department shall inspect samples from finished products
- When inspection failed, the product will be sent for rework. Re-inspection is needed after products are rejected
Monitoring and measurement of products
We have equipped our Shenzhen-based reliability laboratory with an entire set of quality assurance equipment which covers the testing of all products sold in our two major markets - Europe and North America. The laboratory is accredited for the EN/IEC 60730-1 and EN/IEC 60730-2-9 standards. The qualification allows Computime to internally conduct thermostat testing according to standards, validating the Company's excellent quality control and professional testing capabilities.
ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2019/2020 | 19 |
Operational Excellence (continued)
Customer Satisfaction
Our business managers are responsible for day-to-day communications with our OEM/ODM customers, i.e. major global electronics brands and products manufacturers, understanding their values and opinions, whereas customers of SALUS (including professional wholesalers and distributors) are supported by our SALUS subsidiaries. By understanding the customers' requirements and to satisfy them by offering quality products and services at competitive prices, we strive to improve customer satisfaction on an ongoing basis.
Computime has set up a Complaint Handling Procedure that standardises the methods for handling customers' feedback and complaints. On receiving customers' information such as feedback or complaints, quality engineers review and determine the nature of the information. If it is judged as a complaint, Computime takes the following measures for correction and improvement, ensuring proper handling of the relevant cases and satisfying our customers.
Initial Assessment | Failure Analysis | Feedback to Customer | Return & Rework |
- Quality engineers (QE) have to work with the team to evaluate case and implement the containment action within 24 hours to reduce the impact of finished goods in stock, work in process and product delivery
- QE send the temporary containment action to customer
1. QE and test engineers (TE) conduct a failure analysis of defective samples to identify the root cause and determine corrective and preventive
actions (CAPA)
2. QE write up the failure analysis report and seek approval from quality assurance (QA) manager
- QE send the failure analysis report to customer as a formal reply
- QE need to follow up on the containment action and CAPA
- If rework is required, Strategic Business Unit will authorise customer to return the material
- Production responsible for the rework accordingly as plan
20 COMPUTIME GROUP LIMITED
Operational Excellence (continued)
Data and Privacy Security
Our business entities are located in various countries and regions across the globe, including Europe, the United States, Malaysia, Mainland China and Hong Kong, etc. We have established the Global Data Protection and Privacy Policy to effectively protect the data and privacy security of our customers, employees and business partners, requiring all our parties involved in handling of personal data and the related privacy issues to cooperate with Computime in compliance with the related laws and regulations4 applicable in locations where we have operations.
Computime only collects relevant personal data and communicates with customers and employees openly and honestly when processing their personal data that may impact their privacy. To ensure data security, Computime uses reasonable administrative, technical and physical security measures ("information security controls") to protect personal data from unauthorised access, destruction, modification, disclosure, etc. We regularly evaluate the effectiveness of information security controls, ensuring confidentiality and integrity of the system and data. Disciplinary action or business sanctions including termination of employment or third-party agreement are adopted as appropriate if employees, contractors or suppliers breach policies relating to data protection.
During the Year, we were not aware of any non-compliance of relevant laws and regulations that has a significant impact on Computime relating to health and safety, advertising, labelling and privacy matters relating to products and services provided and methods of redress.
Sustainable Supply Chain
Aiming to gradually build a stable yet green supply chain, we integrate the concept of green procurement into supply chain management and require our suppliers to comply with the requirements concerning social and environmental responsibility.
- List of applicable laws and regulations available in "Laws and Regulations".
ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2019/2020 | 21 |
Operational Excellence (continued)
Supplier Management
We have established the Supplier Code of Conduct, listing requirement concerning suppliers' social and environmental performance and behaviours and covering four areas of labour, environment, corporate management and health and safety. Suppliers are responsible for presenting supporting documents to Computime in order to ensure their compliance with related requirement stipulated in the Supplier Code of Conduct.
Corporate Social Responsibility Requirements for Suppliers
Labour | Environment | Operation | Health and Safety | |||
• | Anti-harassment | • | Comply with | • | Anti-corruption | • Provide a safe and |
• | Anti-discrimination | international | • | Set up sustainable | healthy working | |
• | Fair compensation | environmental | business plans | environment | ||
and welfare | regulations, including | • | Comply with conflict- | • Establish an | ||
• | Reasonable working | RoHS Directive, | free minerals policies | occupational safety | ||
hours | REACH Regulation, | management system | ||||
• | Prohibit child labour | Halogen-free | ||||
and forced labour | initiative, etc. | |||||
• | Freedom of | • | Comply with | |||
association and | environmental | |||||
collective bargaining | requirement of the | |||||
locations where they | ||||||
operate | ||||||
• | Minimise | |||||
environmental | ||||||
pollutions | ||||||
• | Establish an | |||||
environmental | ||||||
management system | ||||||
We conduct audits for new suppliers and annual audits for approved suppliers. Suppliers are expected to conduct a self-evaluation on their own management level, R&D competence, production and quality inspection level, materials management and employee protection and then fill in the Computime Supplier's Qualification Audit Report, which is verified by Computime. We classify the qualified suppliers according to their scores. As of 31 March 2020, we have a total of 735 suppliers, around 85% of whom are located in China.
22 COMPUTIME GROUP LIMITED
Operational Excellence (continued)
Tier 1
Supplier
Tier 2
Supplier
Tier 3
Supplier
Tier 4
Supplier
Conflict Minerals Management
- Score ≥ 90%
- Passed assessment
- Score: 70%~89%
- Acceptance
- Passed assessment
- Score: 50%~69%
- Conditional acceptance
• Need to revert with rectification plan to Computime within 2 weeks upon receipt of the assessment report. Follow-up is required to monitor the progress
- Score < 50%
- Disqualify
Computime has formulated a conflict minerals policy to ensure only conflict-free materials are sourced. We assess our suppliers in the context of conflict minerals, requiring suppliers not to source conflict minerals from the Democratic Republic of Congo or any adjoining countries. Supplier should provide due diligence report using the Conflict Minerals Report Template ("CMRT"), standardised reporting template developed by the Responsible Minerals Initiative ("RMI").
Green Procurement
Conforming to the maturing national policy related to green procurement and satisfying customers' expectations of environmental-friendly products, we have integrated the green concept into procurement management, which includes considering both economic and environmental benefits such as environmental protection and resource conservation during procurement, strengthening our efforts in environmental stewardship.
Our Green Procurement Procedure specifies green-procurement-related responsibilities of the Engineering department, Procurement department, and other relevant departments. Computime requires each department to opt for energy-saving and environment-friendly products with national certification when applying for procurement. Procurement department is responsible for screening green suppliers and supervising the fulfillment of green procurement contracts. If the supplier violates the agreed environmental protection requirements specified in the procurement order, Computime has the right to suspend the procurement of related products and services.
ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2019/2020 | 23 |
Operational Excellence (continued)
Anti-corruption
We are committed to creating a corporate culture with integrity and transparency. Actions of Computime and its employees are subject to the internal Code of Conduct as well as related laws and regulations5. Any form of misconduct, impropriety or unethical behaviour is strictly forbidden and is required to be timely reported to concerned departments and authorities. According to the Code of Conduct, our employees are required to deal with contractors, suppliers and customers in an appropriate manner to avoid corruption, bribery, money laundering, or any illegal behaviour that happens. Other stipulations include but are not limited to:
Soliciting an advantage from clients, contractors, suppliers or any person in connection with Computime's business is strictly forbidden.
Employees should report to their immediate supervisor and Human Resources department after accepting an advantage.
Employees should avoid situations which may lead to actual or perceived conflicts between personal interests and those of the Company.
Employees should decline any advantage that would affect their objectivity, induce them to act against Computime's interests, or lead to questions or complaints of bias or impropriety.
Offering bribes to any person or company for the purpose of obtaining or retaining business is strictly prohibited.
Seeking or accepting gifts or any form of compensation from suppliers, customers or other doing business, or seeking to do business with the Company is strictly prohibited.
To timely investigate and handle any non-compliance, Computime has established a comprehensive whistleblowing policy. Employees are responsible for reporting violations or suspected violations of internal and external regulations. Confidentiality is ensured in the whistleblowing process, effectively protecting whistleblowers from any retribution against them. We also organise anti-corruption and anti-bribery training to enhance employees' awareness of integrity and honesty.
During the Year, we were not aware of any non-compliance of relevant laws and regulations5 that has a significant impact on Computime relating to bribery, extortion, fraud and money laundering, and we are not involved in any corruption cases.
- List of applicable laws and regulations available in "Laws and Regulations".
24 COMPUTIME GROUP LIMITED
Employees Care
Employees Care
Regarding people as our greatest assets, we strive to create a safe, equal and diversified working environment where employees can excel and grow together with Computime.
In this Section:
Talents Management | Employee Communication | Prohibition
of Child Labour and Forced Labour | Training and Development |
Occupational Health and Safety | Community Involvement
Key Performance:
Over | Over |
97% | 76,000 |
employee training coverage | training hours |
32 | 648 |
work-related incidents | lost days due to work injuries |
ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2019/2020 | 25 |
Employees Care (continued)
Talents Management
Computime is committed to providing equal employment opportunities in recruitment, remuneration, training and promotion regardless of race, national origin, religion, gender, marital status, age, sexual orientation, disability or veteran status. Competition for talent is intensive, especially in the electronic industry. By putting in place a comprehensive and merit-based employee selection and assessment process, Computime continues to attract talents by improving remuneration and welfare benefits, organising training, etc. We recruit talents through different ways such as internal referral and internship programmes, based on the needs of different projects and businesses.
Employee Composition
As of 31 March 2020, the Company employed a total of 4,984 employees with profiles as follows:
By Gender
1,922 | |
Male | |
3,062 | Female |
By Age
197 | |
1,293 | |
<30 | |
3,494 | 30-50 |
>50 |
By Geographical Location | By Function |
202 142 92 |
4,548 |
Europe and the US
Mainland China
Hong Kong
Malaysia
315 |
970 |
3,699 |
Management
Staff
Front-line Workers
26 COMPUTIME GROUP LIMITED
Employees Care (continued)
Employee Rights and Welfare
Computime is committed to protecting employees' rights and has zero tolerance to unethical labour practices. Our Employee Handbook and Code of Conduct stipulates clearly regarding employees' rights, working conditions, training and development, benefits and remunerations, and health and safety. We respect the fundamental rights of employees such as freedom of association and the collective bargaining rights. Employees are empowered to delegate the authority to represent their interests in a responsible way. Opinions and concerns can be expressed through representatives in the labour union.
We acknowledge customers' expectations on managing working hours of employees. The working hours are now controlled at a level agreed by our key customers. Employees work overtime only if required and on a voluntary basis. Overtime work during rest days and holidays is compensated by overtime pay and compensation leave in accordance with local employment laws.
Computime respects each individual by creating an equal and diversified working environment free of any discrimination or harassment. We strictly forbid any forms of discrimination. Adhering to the Employee Handbook, our human resources policy and employees' rights and responsibilities are well communicated within the Company, ensuring responsible behaviours and protection to employees' rights. To improve our competitiveness and keep our employees motivated, we offer fair and competitive remuneration packages as follows:
Salary and bonuses | Holidays | Insurance | Transportation | |||
•Salary that exceeds | •Statutory holidays | •Medical and dental | •Company shuttle coach | |||
local minimum wage | •Rest days | insurance | arrangement | |||
•Performance bonuses | •Maternity leave | •Life insurance | ||||
•Discretionary bonuses | •Paternity leave | •Accident death and | ||||
disablement | ||||||
•Business travel | ||||||
insurance | ||||||
ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2019/2020 | 27 |
Employees Care (continued)
Employee Communication
Computime strives to maintain effective and open communication with its employees. We provide employees with timely information on business results, product performance, customer relations and employee achievements. Communication channels are designed to encourage open dialogue with employees to understand their concerns.
We facilitate bilateral communication in several ways, such as announcing company events and activities through the bulletin board and collecting employees' opinions through the suggestion box. Regular employee activities and meetings are organised, enabling employees to strengthen internal communication and achieve work-life balance. During the Year, Computime organised different types of employee activities including Mid-autumn Festival celebration, Christmas Party, talent show and table tennis competition.
Long Service Awards Presentation Ceremony
Talent Show
Table Tennis Competition
28 COMPUTIME GROUP LIMITED
Employees Care (continued)
We recognise the importance of labour unions for both employees and the management to express their concerns. Labour representatives are elected by union members at the factories. A committee is formed by the factory management to meet with labour representatives, addressing employees' concerns. Dedicated personnel have been assigned to follow up on the requests. During the Year, we replaced the beds in the dormitory and improved the quality of meals provided in response to employees' requests.
Prohibition of Child Labour and Forced Labour
Computime strictly prohibits the use of child and forced labour across its operations. We comply with relevant local and international laws and regulations for prevention of use of child labour of age under 16 and the prevention of any forced labour. To prevent the employment of child labour, we have put in place a standard working instruction that describes remedies to be implemented if use of child labour is discovered. During the recruitment process, all candidates must present their identification documents in compliance with the statutory age requirement.
The employment contract is voluntary and is signed by both the employer and the employee. Monthly inspection is conducted by the Human Resources department to check whether child labour exists in the Company. In addition, we request all suppliers and subcontractors to prohibit the use of child labour through explicit instructions or purchase agreements issued by the Procurement department, which also serves as one of the criteria for selection and evaluation of suppliers and subcontractors.
During the Year, Computime was not aware of any non-compliance of relevant laws and regulations6 that has a significant impact on Computime relating to compensation and dismissal, recruitment and promotion, working hours, rest periods, equal opportunity, diversity, anti-discrimination, and other benefits and welfare, and the prevention of any child and forced labour. There were no reported cases of child or forced labour in the Year.
Training and Development
Computime is committed to providing practical training and career development opportunities to its employees, necessary to equip them with necessary knowledge and skills, and for staying competitive in a constantly evolving business landscape. We have formulated an annual training plan according to the needs of Computime's development, employee job qualifications, questionnaires on training needs and the Personal Development Management System ("PDMS") for personal development planning.
- List of applicable laws and regulations available in "Laws and Regulations".
ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2019/2020 | 29 |
Employees Care (continued)
We offer a wide range of training programmes, from induction training to on-the-job training, to employees at all levels. New recruits or employees new to specific tasks are required to receive additional trainings. For example, employees are required to receive basic knowledge training if their job duties involve a medical workshop. Technical training is provided to employees involved in production and quality management of medical and automotive products, while designated assurance training is arranged for employees who perform installation and operational work related to medical devices, enabling them to acquire relevant technical skills and knowledge. Employees in special positions are also required to pass the training and receive certification before they are on-board.
Induction Training for New Staff
On-the-job Training
•Company introduction •Corporate culture •Code of conduct •Employee handbook •Regulations and policies •Safety knowledge
•Skills update
•Use of quality management tools •English courses
•EIMS training
We encourage qualified and experienced employees to serve as internal lecturers to share personal knowledge, experience and skills and facilitate internal knowledge transfer, creating a positive learning atmosphere in the Company. To further develop a more comprehensive learning and development environment, employees are encouraged to join external training courses according to their work needs. Participation in job-related training, if initiated by Computime, is eligible for full subsidy. Self-initiated programmes may also be granted for full subsidy after the employee has passed probation. During the Year, a total of 4,852 employees attended training programmes with total training hours of 76,209 hours.
Average Training Hours Completed (Hours) | |
By Gender | |
Male | 7.35 |
Female | 20.27 |
By Function | |
Management | 9.69 |
Staff | 7.90 |
Front-line Workers | 17.71 |
30 COMPUTIME GROUP LIMITED
Employees Care (continued)
Occupational Health and Safety
Safety Management
Adhering to the principle of "Safety and Prevention First", Computime views employees' safety as one of the top priorities and is committed to providing them with a healthy and safe workplace. We have Occupational Health and Safety ("OHS") Management Policy in placed to enhance safety management and ensure safety at work. To minimise potential health and safety risks at operations, we have appointed Factory Safety Officers and Safety Champions for each factory building and floor to oversee the execution of the OHS management policy.
To comply with relevant laws | To enhance safety level by |
and regulations, and meet | continuously improving the |
customer requirements related | working environment and |
to OHS | eliminating safety risk factors |
OHS
Management
Policy | |
To provide sufficient OHS | |
To ensure the efficiency of the | training to our employees, |
OHS management system and | making them capable of |
its continuous improvement | protecting themselves from |
health and safety risks |
Factory Safety Offices
•Conduct working environment inspection in factories •Arrange induction training for new employees
•Check and ensure firefighting facilities such as fire escapes, alarms and extinguishers are properly maintained according to relevant national regulations
Safety Champions
•Execute safety-related procedures
ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2019/2020 | 31 |
Employees Care (continued)
During the Year, there were 32 work-related incidents and the number of lost days due to work injuries was 648. There were no work-related fatalities reported.
We strictly comply with relevant laws and regulations7 related to occupational health and safety. During the Year, we were not aware of any non-compliance of relevant laws and regulations that has a significant impact on Computime relating to the provision of a safe working environment and protection of employees from occupational hazards.
Safety Education and Training
The key to cultivating a safety culture is all about nurturing, educating and training individuals. Computime continues to strengthen safety training to improve employees' safety awareness, as well as to enhance their knowledge and skills regarding occupational health and safety. General safety regulations and operating procedures on industrial and fire safety, as well as fire handling procedures are clearly stated in the Employee Handbook. We conduct regular safety production education and training, ensuring employees are familiar with the safety production system and safety operation procedures. We provide new employees with health and safety induction training on work procedures and workplace hazards, along with workplace instruction on the use of personal protective equipment ("PPE"), emergency response and occupational health management.
During the Year, we arranged various safety training programmes for employees, covering topics such as traffic management, hand and power tool safety, hand and hearing protection, mechanical and electrical equipment safety, fire safety and emergency handling. We also enhance the communication of our OHS Policy and safety- related issues across the organisation through distributing Computime EHS Newsletter on topics including knowledge on chemical hazards, mechanical injury and fire safety.
Computime EHS Newsletters (in Chinese)
- List of applicable laws and regulations available in "Laws and Regulations".
32 COMPUTIME GROUP LIMITED
Employees Care (continued)
Safety at Work
In the factories, most activities are exposed to health and safety risks of fire and chemicals. We have, therefore, developed Fire Protection Procedures and Chemical Storing and Handling Procedures to clearly define the responsibilities and ensure effective and proper handling. We strictly comply with fire management regulations, with fire extinguishing equipment and supervision by assigned personnel in place at all our operational sites. Daily inspection of chemical products stored in warehouses is conducted to ensure early detection in case of chemical leakage. Employees who need to be exposed to chemicals must receive chemical management and information training.
All safety related incidents must be reported, handled and investigated in a timely manner, according to the Incident Management Procedures. Rectification and preventive measures are taken to prevent recurrence of similar incidents. Employees who are engaged in mechanical operations, such as electric welding, operating electrical equipment and lifts, must be certified and get specific work licenses before they come on board.
Preventing Occupational Diseases
Employees must be equipped properly with the PPE provided before commencing work in production lines. We have established the Occupational Health Surveillance Management Procedures to prevent, control and eliminate occupational diseases. Regular and irregular health checks are arranged for employees to identify and eliminate any occupational health issues in advance. Employees who are exposed to hazardous factors are required to receive health assessments before they report for duty, during the employment and before they relinquish their responsibilities. Relevant documents such as health check records, treatment records and medical history are kept as occupational health surveillance files for future reference.
Emergency Management
During the Year, Computime further refined its emergency plan by implementing the Emergency Response and Management Procedures. Spearheaded by the Vice President of Manufacturing, the Emergency Rescue Organisation is responsible for ensuring rapid and effective control when emergencies occur. The emergency response evacuation steps and meeting points are clearly stated, with refinement of various types of emergency handling guidelines to ensure that emergency incidents, including fire, explosion and natural disasters such as typhoon and flooding, are handled in a timely and appropriate manner. We conduct evacuation drills at least twice a year for all operations, shifts and departments, which further strengthen our ability to address any emergency and preparation in daily operations.
ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2019/2020 | 33 |
Employees Care (continued)
Community Involvement
Committed to supporting the communities where it has operations, Computime actively takes on the responsibilities of a good corporate citizen and encourages its employees to participate and volunteer in charitable affairs. During the Year, Computime focused on education and community areas and contributed an approximate of HK$347,000, striving to create values to the community.
Children are the pillars of future society. Computime has always put children at the forefront in the provision of community service, with special focus on those from low income families and those with special educational needs ("SEN"). In upholding the motto "Volunteering - Go and Give, Gain and Grow", Computime has provided sponsorship and donation to three charitable institutions in FY2020. They are Heep Hong Society, Principal Chan Free Tutorial World and S.K.H. St. Christopher's Home.
34 COMPUTIME GROUP LIMITED
Employees Care (continued)
Partnering with Heep Hong Society
For parents of SEN children under 6 years old, timely assessment and training for their children are always their top priorities. In view of this, Computime has supported the "Skills for Life" Bursary for children of Heep Hong's Supportive Learning Project since 2018. The Bursary subsidises SEN children from low income families, allowing them to receive timely and continued support, like developmental assessments by psychologist and participation in the "Read and Write Trooper Course" for children with suspected dyslexia. 62 children from low income families have benefited from our sponsorship.
Partnering with Principal Chan Free Tutorial World
We have high regards of Principal Chan (Mr. Hung Chan) in his aspiration to provide free tutorial services and other educational needs to the underprivileged children. It is never an easy task, but Principal Chan's sacrifice in stepping down as the principal of a secondary school has paid off. While giving out sponsorship to show our support, we have also promoted Principal Chan Free Tutorial World to all colleagues, including to new employees in HR orientation, to encourage them and their families and friends to register as volunteer tutors.
Partnering with S.K.H. St. Christopher's Home
Computime's sponsorship on Multiple Intelligence Program, conducted by HeartLink of S.K.H. St. Christopher's Home, consists of three scopes of service: developmental workshops, academic guidance and Christmas outdoor activity, targeting at children aged 6 to 12 from low-income families. The objective of the program was to provide a delightful environment where the underprivileged children can develop the logical-mathematical,verbal-linguistic, and interpersonal ability.
Educational tour of the Aberdeen Country Park with guidance of The Conservancy Association
ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2019/2020 | 35 |
Looking forward
We believe smart and energy-saving technologies are the key to a smart and sustainable living and, therefore, the Company works diligently to develop innovative products and pursue operational excellence.
Going forward, we will continue to shoulder our responsibility as a responsible corporate citizen and to universalise smart and sustainable living through our technologies, products and manufacturing solutions. We are dedicated to bring positive transformation to the Company and the society by contributing to environmental protection, occupational safety, workplace equality and social caring.
36 COMPUTIME GROUP LIMITED
Laws and Regulations
We implement internal policies and initiatives to ensure our business operations adhered to all applicable laws and regulations listed below.
Aspect | Applicable Laws and Regulations | Section | |
A1 Emissions | • | Law of the People's Republic of China on the Prevention and Control | Emissions Control |
of Atmospheric Pollution | |||
• | Law of the People's Republic of China on the Prevention and Control | ||
of Water Pollution | |||
• | Law of the People's Republic of China on the Prevention and Control | ||
of Environmental Pollution of Solid Waste | |||
A2 Use of Resources | • | Law of the People's Republic of China on Conserving Energy | Resources Consumption |
• | Law of the People's Republic of China on the Promotion of Clean | and Conservation | |
Production | |||
A3 The Environmental | • | Law of the People's Republic of China on Appraisal of Environmental | Propelling Green |
and Natural Resources | Impacts | Product Development | |
• | Environmental Protection Law of the People's Republic of China | ||
B1 Employment | • | Labor Law of the People's Republic of China | Talents Management |
• | Labor Contract Law of the People's Republic of China | ||
• | Special Rules on the Labor Protection of Female Employees | ||
B2 Health and Safety | • | Production Safety Law of the People's Republic of China | Occupational Health |
and Safety | |||
B4 Labor Standard | • | Law of the People's Republic of China on the Protection of Minors | Talents Management |
• | Provisions on the Prohibition of Using Child Labor | ||
B6 Product Responsibility | • | Product Quality Law of the People's Republic of China | Quality Assurance, Data |
• | Tort Law of the People's Republic of China | and Privacy Security | |
• | Patent Law of the People's Republic of China | ||
B7 Anti-corruption | • | Anti-Unfair Competition Law of the People's Republic of China | Anti-corruption |
• | Criminal Law of the People's Republic of China |
ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2019/2020 | 37 |
Performance Data Summary
FY2020 | ||
Greenhouse Gas Emissions | ||
Scope 1 direct emissions (tCO2e) | 350 | |
Scope 2 indirect emissions (tCO2e) | 27,064 | |
Total GHG emissions (tCO2e) | 27,414 | |
Emission intensity (tCO2e per HK$'000,000 revenue) | 8.40 | |
Air Pollutants Emissions | ||
Sulphur oxides (SOx) (kg) | 1.80 | |
Nitrogen oxides (NOx) (kg) | 85.61 | |
Particulate matter (PM) (kg) | 6.58 | |
Methylbenzene (kg) | 590.38 | |
Waste | ||
Hazardous waste (Tonne) | 88.53 | |
- Waste mineral oils | 3.84 | |
- Organic solvent waste | 30.51 | |
- Organic resins waste | 40.28 | |
- Mercury, lead and zinc waste | 0.11 | |
Environment | - Other hazardous waste | 13.8 |
Hazardous waste intensity (kg per HK$'000,000 revenue) | 27.14 | |
Non-hazardous waste (Tonne) | 369.25 | |
Non-hazardous waste intensity (kg per HK$'000,000 revenue) | 113.18 | |
Resources Consumption | ||
Diesel (L) | 79,548 | |
Petrol (L) | 35,229 | |
Natural gas (m³) | 20,883 | |
Electricity (MWh) | 32,535 | |
Total energy consumption (MWh) | 33,864 | |
Energy intensity (MWh per HK$'000,000 revenue) | 10.38 | |
Water (m³) | 351,063 | |
Water intensity (m³ per HK$'000,000 revenue) | 107.6 | |
Packaging Material | ||
Carton (Piece) | 3,894,141 | |
Printing (Piece) | 15,840,965 | |
Other packing materials (Piece) | 43,752,916 | |
38 COMPUTIME GROUP LIMITED
Performance Data Summary (continued)
Workforce Demographics
FY2020 | |
Total Headcount | 4,984 |
By Gender | |
Male | 1,922 |
Female | 3,062 |
By Function | |
Management | 315 |
Staff | 970 |
Front-line Workers | 3,699 |
By Age | |
< 30 | 1,293 |
30-50 | 3,494 |
>50 | 197 |
By Geographical Distribution | |
Mainland China | 4,548 |
Hong Kong | 202 |
Malaysia | 142 |
Europe and America | 92 |
By Employment Type | |
Full-time | 4,982 |
Part-time | 2 |
ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2019/2020 | 39 |
Performance Data Summary (continued)
FY2020 | ||
Employees Training - By Function | ||
Percentage of Employees Trained | ||
Management | 4.66% | |
Staff | 19.11% | |
Front-line Workers | 76.24% | |
Average Training Hours Per Employee | ||
Management | 9.69 | |
Staff | 7.90 | |
Front-line Workers | 17.71 | |
Development | Employees Training - By Gender | |
Percentage of Employees Trained | ||
and Training | ||
Male | 38.15% | |
Female | 61.85% | |
Average Training Hours Per Employee | ||
Male | 7.35 | |
Female | 20.27 | |
Occupational Health and Safety | ||
Number of work-related injuries | 32 | |
Lost days due to work-related injuries | 648 | |
Number of work-related fatalities | 0 | |
Percentage of work-related fatalities | 0 | |
China | 632 | |
Suppliers | Asia except China | 18 |
Europe | 31 | |
North America | 54 | |
Number of products sold or shipped subject to recalls for safety | 0 | |
and health reasons | ||
Product Quality | Percentage of total products sold or shipped subject to recalls for | 0 |
safety and health reasons | ||
Number of products and services related to complaints received | 125 | |
Community | Donation (HK$) | approximate 347,000 |
40 COMPUTIME GROUP LIMITED
Content Index
KPIs | HKEx ESG Reporting Guide Requirements | Section/Remarks | |
A. Environmental | |||
Aspect A1: | General Disclosure | Environmental | |
Emissions | Information on: | Protection - Emissions | |
a) | the policies; and | Control | |
b) | compliance with relevant laws and regulations that have a significant | ||
impact on the issuer |
relating to air and greenhouse gas emissions, discharges into water and land, and generation of hazardous and non-hazardous waste.
KPI A1.1 | The types of emissions and respective emissions data. | Performance Data |
Summary | ||
KPI A1.2 | Greenhouse gas emissions in total (in tonnes) and, where | Performance Data |
appropriate, intensity (e.g. per unit of production volume, per | Summary | |
facility). | ||
KPI A1.3 | Total hazardous waste produced (in tonnes) and, where | Performance Data |
appropriate, intensity (e.g. per unit of production volume, per | Summary | |
facility). | ||
KPI A1.4 | Total non-hazardous waste produced (in tonnes) and, where | Performance Data |
appropriate, intensity (e.g. per unit of production volume, per | Summary | |
facility). | ||
KPI A1.5 | Description of measures to mitigate emissions and results | Environmental |
achieved. | Protection - Emissions | |
Control | ||
KPI A1.6 | Description of how hazardous and non-hazardous wastes are | Environmental |
handled, reduction initiatives and results achieved. | Protection - Emissions | |
Control |
ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2019/2020 | 41 |
Content Index (continued)
KPIs | HKEx ESG Reporting Guide Requirements | Section/Remarks | |
Aspect A2: | General Disclosure | Environmental | |
Use of Resources | Policies on the efficient use of resources, including energy, water and other | Protection - Resources | |
raw materials. | Consumption and | ||
Conservation | |||
KPI A2.1 | Direct and/or indirect energy consumption by type (e.g. | Performance Data | |
electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. | Summary | ||
per unit of production volume, per facility). | |||
KPI A2.2 | Water consumption in total and intensity (e.g. per unit of | Performance Data | |
production volume, per facility). | Summary | ||
KPI A2.3 | Description of energy use efficiency initiatives and results | Environmental | |
achieved. | Protection - Resources | ||
Consumption and | |||
Conservation | |||
KPI A2.4 | Description of whether there is any issue in sourcing water | Environmental | |
that is fit for the purpose, water efficiency initiatives and | Protection - Resources | ||
results achieved. | Consumption and | ||
Conservation | |||
KPI A2.5 | Total packaging materials used for finished products | Performance Data | |
(in tonnes) and, if applicable, with reference to per unit | Summary | ||
produced. | |||
Aspect A3: | General Disclosure | Environmental | |
The Environment | Policies on minimizing the issuers' significant impact on the environment and | Protection - Propelling | |
and Natural | natural resources. | Green Product | |
Resources | Development, | ||
Environmental | |||
Management | |||
KPI A3.1 | Description of significant impacts of activities on the | Environmental | |
environment and natural resources and the actions taken to | Protection - Propelling | ||
manage them. | Green Product | ||
Development, |
Environmental
Management
42 COMPUTIME GROUP LIMITED
Content Index (continued)
KPIs | HKEx ESG Reporting Guide Requirements | Section/Remarks | ||
B. Social | ||||
Aspect B1: | General Disclosure | Employees Care - | ||
Employment | Information on: | Talents Management | ||
a) | the policies; and | |||
b) | compliance with relevant laws and regulations that have a significant | |||
impact on the issuer | ||||
relating to compensation and dismissal, recruitment and promotion, working | ||||
hours, rest periods, equal opportunity, diversity, anti-discrimination, and other | ||||
benefits and welfare. | ||||
KPI B1.1 | Total workforce by gender, employment type, age group and | Performance Data | ||
geographical region. | Summary | |||
Aspect B2: | General Disclosure | Employees Care - | ||
Health and Safety | Information on: | Occupational Health | ||
a) | the policies; and | and Safety | ||
b) | compliance with relevant laws and regulations that have a significant | |||
impact on the issuer |
relating to providing a safe working environment and protecting employees from occupational hazards.
KPI B2.1 | Number and rate of work-related fatalities. | Performance Data | |
Summary | |||
KPI B2.2 | Lost days due to work injury. | Performance Data | |
Summary | |||
KPI B2.3 | Description of occupational health and safety measures | Employees Care - | |
adopted, how they are implemented and monitored. | Occupational Health | ||
and Safety | |||
Aspect B3: | General Disclosure | Employees Care - | |
Development and Policies on improving employees' knowledge and skills for discharging duties | Training and | ||
Training | at work. Description of training activities. | Development | |
KPI B3.1 | The percentage of employees trained by employee category | Performance Data | |
(e.g. senior management, middle management, etc.) | Summary | ||
KPI B3.2 | The average training hours completed per employee by | Performance Data | |
gender and category. | Summary |
ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2019/2020 | 43 |
Content Index (continued)
KPIs | HKEx ESG Reporting Guide Requirements | Section/Remarks | ||
Aspect B4: | General Disclosure | Employees Care - | ||
Labor Standards | Information on: | Prohibition of Child | ||
a) | the policies; and | Labour and Forced | ||
b) compliance with relevant laws and regulations that have a significant | Labour | |||
impact on the issuer | ||||
relating to preventing child and forced labour. | ||||
KPI B4.1 | Description of measures to review employment practices to | Employees Care - | ||
avoid child and forced labor. | Prohibition of Child | |||
Labor and Forced | ||||
Labour | ||||
KPI B4.2 | Description of steps taken to eliminate such practices when | Employees Care - | ||
discovered. | Prohibition of Child | |||
Labor and Forced | ||||
Labour | ||||
Aspect B5: | General Disclosure | Operational Excellence | ||
Supply Chain | Policies on managing environmental and social risks of the supply chain. | - Sustainable Supply | ||
Management | Chain | |||
KPI B5.1 | Number of suppliers by geographical region | Performance Data | ||
Summary | ||||
KPI B5.2 | Description of practices relating to engaging suppliers, number | Operational Excellence | ||
of suppliers where the practices are being implemented, how | - Sustainable Supply | |||
they are implemented and monitored. | Chain | |||
Aspect B6: | General Disclosure | Operational Excellence | ||
Product | Information on: | - Quality Assurance | ||
Responsibility | a) | the policies; and | ||
b) compliance with relevant laws and regulations that have a significant | ||||
impact on the issuer relating to health and safety, advertising, labelling | ||||
and privacy matters relating to products and services provided and | ||||
methods of redress. | ||||
KPI B6.1 | Percentage of total products sold or shipped subject to recalls | Performance Data | ||
for safety and health reasons. | Summary | |||
KPI B6.2 | Number of products and service related to complaints received | Performance Data | ||
and how they are dealt with. | Summary, Operational | |||
Excellence - Customer | ||||
Satisfaction |
44 COMPUTIME GROUP LIMITED
Content Index (continued)
KPIs | HKEx ESG Reporting Guide Requirements | Section/Remarks | |
KPI B6.3 | Description of practices relating to observing and protecting | Operational Excellence | |
intellectual property rights. | - Innovation | ||
KPI B6.4 | Description of quality assurance process and recall procedures. | Operational Excellence | |
- Quality Assurance, | |||
Customer Satisfaction | |||
KPI B6.5 | Description of consumer data protection and privacy policies, | Operational Excellence | |
how they are implemented and monitored. | - Data and Privacy | ||
Security | |||
Aspect B7: | General Disclosure | Operational Excellence | |
Anti-corruption | Information on: | - Anti-corruption |
- the policies; and
- compliance with relevant laws and regulations that have a significant impact on the issuer relating to bribery, extortion, fraud and money laundering.
KPI B7.1 | Number of concluded legal cases regarding corrupt practices | Operational Excellence | |
brought against the issuer or its employees during the | - Anti-corruption | ||
reporting period and the outcomes of the cases. | |||
KPI B7.2 | Description of preventive measures and whistle-blowing | Operational Excellence | |
procedures, how they are implemented and monitored. | - Anti-corruption | ||
Aspect B8: | General Disclosure | Employees Care | |
Community | Policies on community engagement to understand the needs of the | - Community | |
Investment | communities where the issuer operates and to ensure its activities take into | Involvement | |
consideration the communities' interests. | |||
KPI B8.1 | Focus areas of contribution (e.g. education, environmental | Employees Care | |
concerns, labour needs, health, culture, sport). | - Community | ||
Involvement | |||
KPI B8.2 | Resources contributed (e.g. money or time) to the focus area. | Performance Data | |
Summary |
Attachments
- Original document
- Permalink
Disclaimer
Computime Group Limited published this content on 30 July 2020 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 30 July 2020 14:10:19 UTC