Charles Stanley
Final Results Presentation
For the year ended 31 March 2021
Agenda
- Overview
- FY 2021 financial results
- Focus for FY 2022 - IMS, FPS, CFS
- Outlook
Appendices
Paul Abberley | Ben Money-Coutts | Ian Sackfield | Andrew Meigh | John Porteous |
Chief Executive Officer | Chief Financial Officer | Managing Director of | Managing Director of | Managing Director of |
Investment Management | Financial Planning | Central Financial Services | ||
Services | 1 | |||
- Overview
- FY 2021 financial results
- Focus for FY 2022 - IMS, FPS, CFS
- Outlook
Strong performance amidst global disruption with dedication from colleagues to high levels of client support and continuing focus on projects to improve operational efficiency.
Paul Abberley
Chief Executive Officer
2
Overview
- Resilient financial performance against challenging backdrop of the coronavirus pandemic. Year end with FuMA at record levels
- Group transitioned to home-working effectively and maintained its normal high level of client service throughout the year
- Successful completion of outsourcing of IT infrastructure
- Improved client satisfaction and staff engagement scores
- Planned launch of Central Financial Services division and commencement of new digital strategy - will enhance client proposition
- Ongoing initiatives to improve operational efficiency
3
- Overview
- FY 2021 financial results
- Focus for FY 2022 - IMS, FPS, CFS
- Outlook
A resilient performance, exemplifying the strength of the business model and quality of client service. Record levels of FuMA with fee and commission income ahead of the prior year but offset by lower interest income.
Ben Money-Coutts
Chief Financial Officer
4
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Charles Stanley Group plc published this content on 27 May 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 27 May 2021 07:06:01 UTC.